Greek Customer Support Specialist

Há 9 horas


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

About the Role: We are seeking a highly skilled and passionate Greek Customer Support Agent to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, working with prestigious worldwide brands.


Key Responsibilities:



  • Answer inbound calls and customer inquiries in a timely and empathetic manner.
  • Resolve customer service issues efficiently and effectively.
  • Maintain accurate data input of consumer enquiries, questions, and feedback on the customer services database.
  • Provide support and direction to customers, utilizing open questions, support documents, and system training.

Requirements:



  • Fluency in Greek (Native)
  • Good knowledge of English (B2 level)
  • Typing Speed: 25 words per minute
  • Availability to work in rotating shifts
  • Good computer skills
  • Excellent communication skills
  • Good listening and empathy skills
  • Good time management skills
  • Team spirit and flexibility

What We Offer:



  • Competitive salary
  • Meal vouchers
  • Fixed-term, renewable employment contract


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