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Greek Customer Support Specialist
Há 1 mês
About the Role: We are seeking a highly skilled and passionate Greek Customer Support Agent to join our team at Cross Border Talents. As a key member of our customer support team, you will be responsible for providing top-notch service to our clients, working with prestigious worldwide brands.
Key Responsibilities:
- Answer inbound calls and customer inquiries in a timely and empathetic manner.
- Resolve customer service issues efficiently and effectively.
- Maintain accurate data input of consumer enquiries, questions, and feedback on the customer services database.
- Provide support and direction to customers, utilizing open questions, support documents, and system training.
Requirements:
- Fluency in Greek (Native)
- Good knowledge of English (B2 level)
- Typing Speed: 25 words per minute
- Availability to work in rotating shifts
- Good computer skills
- Excellent communication skills
- Good listening and empathy skills
- Good time management skills
- Team spirit and flexibility
What We Offer:
- Competitive salary
- Meal vouchers
- Fixed-term, renewable employment contract
