Technical Support Liaison for French Speaking Clients
Há 1 mês
Buscojobs Portugal seeks a highly skilled Technical Support Liaison to join our team. As the primary point of contact for technical and customer support inquiries, you will be responsible for providing exceptional service to our French speaking stakeholders.
The ideal candidate will possess excellent communication skills, analytical problem-solving abilities, and the capacity to thrive in a fast-paced environment. The role involves managing incoming client contacts and escalations with compassion and proactivity, prioritizing their needs, and delivering unique solutions to problems.
This is a non-technical position that requires close familiarity with computers and digital network configurations, as well as an advanced level working knowledge of the Microsoft Office Suite. Additionally, adaptability to working alongside local stakeholders' time zones and calendars is essential.
Key responsibilities include:
- Managing supply-related requests via phone, portals, email, or chat
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