Customer Support Specialist for Technology Firm

4 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro
About Sitel Corp.

Sitel Corp. is a renowned technology company that offers top-notch customer support services to its clients.

Job Description

We are seeking a skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our Sporting and Adventurous Customer Support Team, you will be responsible for providing technical support to customers, identifying and troubleshooting issues, and building meaningful relationships with them.

Estimated Salary: €35,000 - €45,000 per annumRequirements
  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail
  • Desire to learn and advance, be a curious investigator, and problem solver
  • High-speed internet access and appropriate conditions for remote work
  • Must hold EU citizenship or valid work permit for Portugal
Benefits
  • Signing bonus
  • Relocation package
  • Competitive wages
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture


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