Dutch Customer Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

Competitive monthly salary of €4500 + 2 extra salaries per year is on offer for this experienced Dutch Customer Service and German Technical Support role in Athens, Greece.

About the Company
Our client provides excellent opportunities for customer service enthusiasts to work with world's tech leaders. A great opportunity if you wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms.

Your Responsibilities
You will identify customers' needs and deliver appropriate solutions, including sales guidance. You will handle transactions, provide resolution to inquiries in a timely manner, assist customers to place an order and related issues, answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues. You will follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible. You will turn every customer into a happy customer and exchange ideas and solutions with your colleagues.

Requirements
Fluent Dutch language skills are required. Excellent communication skills, sales experience with consumer products and services, technical research skills to troubleshoot customer problems, advanced internet research skills, empathetic soul with communication skills that match, positive and adventurous attitude and willingness to soak up all the knowledge and experience we offer are essential.

What We Offer
We provide complete support to help you ease your relocation to Greece. This includes flight tickets expenses, hotel accommodation, support with the house searching process. We also offer competitive monthly salary + 2 extra salaries per year, health care benefits and numerous other discounts, full training by certified instructors, professional growth & development opportunities, special events as well as community & social responsibility initiatives, free online Greek language courses and state of the art premises providing a great working environment with relaxing break areas.



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