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Customer Service Agent
1 semana atrás
We are currently seeking a skilled Customer Service Agent to join our team in Aveiro. As a key member of our support team, you will be responsible for providing exceptional customer service to our healthcare professionals via phone and email.
Key responsibilities include advising healthcare professionals on the use of our software, training them in our services, and ensuring the efficient processing of requests received by email.
To succeed in this role, you will need to possess excellent communication skills, both written and verbal, and be proficient in French and English.
The ideal candidate will have previous experience in a call center environment and be able to work closely with our sales, marketing, and product teams to ensure complete customer satisfaction.
Schedule: Monday to Friday, from 7 am to 5:30 pm
Benefits: Meal allowance, performance bonus, complexity bonus, and two days off over the weekend
