Technical Customer Service Specialist Lisbon Portugal

2 semanas atrás


Lisboa, Lisboa, Portugal Webhelp France Tempo inteiro

Job Summary:

We are seeking a skilled Technical Customer Service Specialist to join our team in Lisbon, Portugal. In this role, you will be responsible for providing exceptional customer service and technical support to clients via phone, email, or chat.

About Us:

Our company is a global leader in customer experience solutions, with a strong presence in over 70 countries. We help well-known brands improve their businesses with technology and integrated solutions.

Key Responsibilities:

  • Assist clients with inquiries and resolve product or service problems
  • Provide accurate and complete information using the right methods/tools
  • Work collaboratively as part of a team to achieve performance goals

Requirements:

  • Dutch (written and oral) and fluent English (B2)
  • Excellent communication skills
  • Previous experience in customer service or sales
  • Proactive, self-motivated, and great team player

What We Offer:

  • Full-time contract with competitive salary and performance bonus
  • Central location in Lisbon, Portugal - hybrid position
  • Bring-a-friend bonus opportunities
  • Full paid training on the company and project
  • Career development programs and language classes

Salary: €32,000 per annum (negotiable depending on experience)

Language Code: en



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