Multicultural Customer Support Specialist for International Banking
3 semanas atrás
We are seeking a highly skilled and multilingual customer support specialist to join our team at a renowned European bank in Lisbon, Portugal. As a key member of our French Customer Support team, you will play a crucial role in delivering exceptional customer experiences via phone and email.
Our ideal candidate is a native or fluent French speaker with advanced English communication skills, strong analytical and problem-solving abilities, and a passion for learning and growth. You will work closely with our customers to resolve their queries in a timely and professional manner, ensuring high-quality service that meets our strict standards.
The successful candidate will have the opportunity to advance their career in a multicultural environment, develop valuable skills and experience, and enjoy a competitive salary package, including a signing bonus, relocation assistance, and private healthcare insurance. Our team prioritizes job stability, work-life balance, and employee well-being, offering a unique and supportive work culture that fosters personal and professional growth.
Key responsibilities:
- Provide top-notch customer support via phone and email
- Responsible for resolving customer inquiries in a timely and professional manner
- Work collaboratively with the management team to achieve quality goals and productivity targets
- Maintain accurate records and follow up on customer issues
A competitive estimated salary of €40,000 - €60,000 per annum, depending on experience, is offered to the right candidate. If you're a motivated and detail-oriented individual with excellent communication skills and a passion for delivering outstanding customer experiences, we encourage you to apply for this exciting opportunity.
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