Senior Banking Customer Support Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

As a Senior Banking Customer Support Specialist with Blu Selection, you will play a key role in delivering exceptional customer experiences for our client's bank customers. Your responsibilities will include supporting customers with product and service queries, resolving complaints, and providing tailored solutions to meet their needs.

Key Responsibilities

Your key responsibilities will include:

  • Providing high-quality customer support via phone, chat, and email
  • Resolving customer complaints in a timely and professional manner
  • Collaborating with colleagues to achieve team goals and objectives
Requirements

To succeed in this role, you will need:

  • Native-level Dutch language proficiency
  • Excellent communication and listening skills
  • Business-level English proficiency
  • Motivation and commitment to delivering exceptional customer experiences
Benefits

As a Senior Banking Customer Support Specialist with Blu Selection, you can expect:

  • A long-term fixed-term contract with opportunities for renewal
  • Full-time working hours with rotating shifts
  • A competitive salary package with options for accommodation and relocation support

Don't miss out on this exciting opportunity to join our dynamic team and take your customer service career to the next level


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