Customer Service Representative for Business Partners

Há 1 mês


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Pinterest is seeking a Customer Service Representative to support and engage with its business customers in Lisbon, Portugal. As a key member of our team, you will embody the voice of business and provide valuable insights for continuous improvement.

Job Responsibilities:
  • Support business customers with solutions to unblock issues with Client's business products suite
  • Partner with internal support teams to resolve technical product issues via bug prioritization and resolution
  • Represent the voice of businesses and develop insights to improve user experience

You will have the opportunity to be part of a global brand success and contribute to a pioneering and ground-breaking community concept.

About You:
  • Fluent level of written and verbal communication skills in French (must)
  • Fluency in English - B2 level (mandatory)
  • Experience in Customer Service/Contact Center (preferred)
  • Excellent communication skills and customer-centric mindset
  • Ability to independently seek out and apply relevant information when faced with a unique or new problem
  • Flexible and quick learner, able to adapt continuously
  • Passion for Client's mission, supporting businesses and improving the product experience
What We Offer:
  • Excellent work opportunity in a leading multinational company
  • Stable work and career progression
  • Inspiring leadership
  • Working with global brands
  • Employees empowerment and value
  • Health Insurance since day one in the company
  • Reimbursement of your initial flight costs after 9 months and airport pick up
  • Annually complementary return flight to your home country (within Europe)
  • Possibility to live in one of our apartments
  • Free organized sport activities and events
Estimated Salary: €35,000 - €45,000 per annum

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