German Speaking Customer Service Expert for International Cruise Line
3 semanas atrás
We are seeking a highly skilled German speaking customer service representative to join our team at Cross Border Talents.
About the Job
This role involves providing exceptional customer support in German to clients of a prestigious international cruise line. As a key member of our team, you will be responsible for handling inbound customer queries via phone, email, and chat.
Key Responsibilities:
- Provide high-quality customer service, ensuring customer satisfaction.
- Process bookings and sales, assist with troubleshooting and problem resolution.
- Maintain a keen attention to detail, managing multiple tasks efficiently.
Requirements:
- Fluent German language skills (C2 level and above)
- Previous customer service experience in a contact center or similar environment
- Digital literacy and problem-solving skills
- Strong verbal and written communication skills in German
- Multitasking ability and high attention to detail
EU Member State Passport/Valid Residence Permit Required
What We Offer:
- A competitive salary of EUR 1,100 per month (14-month payment structure)
- Sales bonus potential up to EUR 120 per month
- Full remote work arrangement, including an initial paid training period
About Us:
Cross Border Talents is a leading recruitment agency specializing in providing top talent to companies across various industries. Our mission is to connect talented individuals with exciting job opportunities that match their skills and interests.
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