Customer Experience Strategist

1 dia atrás


Lisboa, Lisboa, Portugal Lvmh Group Tempo inteiro

Company Overview

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LVMH Group, a leading luxury goods company, is seeking a Customer Experience Strategist to join our team. This role will play a critical part in driving business growth and client satisfaction.

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Job Description

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The Customer Experience Strategist will work closely with the Store Manager to develop and execute clienteling strategies that enhance customer relationships and drive sales. Key responsibilities include:

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* Inspiring and guiding the sales team to create a client-centric culture within the store.

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* Identifying and capitalizing on business opportunities through efficient sales floor management.

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* Collaborating with cross-functional teams to analyze client purchase behaviors and optimize sales strategies.

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Required Skills and Qualifications

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To succeed in this role, you will need:

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* Strong communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.

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* A deep understanding of user experience and consumer behavior, with a passion for delivering exceptional customer experiences.

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* Proven sales leadership and team management experience, with a track record of driving sales growth and client satisfaction.

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Benefits

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This role offers a competitive salary and a range of benefits, including:

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* Estimated annual salary: $120,000 - $150,000

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Others

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We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking to make a meaningful contribution to our team, please submit your application.



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