Dedicated Customer Experience Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Blu Selection Spain Tempo inteiro

Job Overview
Avoid the routine and take a leap in your career as a Dedicated Customer Experience Specialist in Lisbon, Portugal. As a key member of our team, you will be responsible for delivering exceptional customer support while working for a global leader in technology and services.

About the Role
We are seeking a passionate and solution-oriented individual who enjoys helping others to join our innovative team. As a Dedicated Customer Experience Specialist, you will be responsible for providing expert support via phone, email, or chat to customers who require assistance with our products and services.

Your Key Responsibilities
* Respond to incoming customer inquiries and provide timely solutions to their issues
* Troubleshoot and resolve customer problems in a professional and courteous manner
* Maintain a strong knowledge of our products and services to offer accurate information to customers
* Keep customers informed about the status of their requests and follow up to ensure full resolution
* Work collaboratively with other teams to resolve complex customer issues

What We're Looking For
* Native or fluent Dutch speaker with a good command of English
* Strong customer service and communication skills
* Ability to work in a fast-paced environment and meet deadlines
* Previous experience in a customer service role is a plus, but not essential
* A positive attitude and a passion for helping others

Benefits
* Competitive salary: €28,000 per year (based on 39 hours per week)
* Full-time contract: Monday to Friday (9:00 AM – 6:00 PM)
* Central Lisbon location: Live and work in a city known for its culture, history, and stunning coastal views
* Referral bonuses: Bring a friend along and earn rewards
* Comprehensive training: Full paid training to help you succeed in your role
* Career growth opportunities: Access to professional development programs

Why Choose Us
* Experience the best version of yourself in a supportive and dynamic environment
* Develop your skills and expertise in customer support and beyond
* Enjoy a healthy work-life balance in one of Europe's most beautiful cities



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