Global HR Operations Manager
Há 1 mês
We are seeking an experienced Global HR Operations Manager to join our team. This role will be responsible for managing the day-to-day operations of the Global HR Services team, including prioritizing tasks, providing guidance on employee data transactions, and overseeing capacity planning.
About the RoleThe successful candidate will have 3-5 years of experience in HR operations, employee life cycle, and HR transactions, including project management. They will also have several years of strong people management experience, ideally managing a global HR operations team.
Responsibilities- Prioritize team support by providing day-to-day guidance on first-level decisions and direction on employee data transactions, queries, and other HR processes.
- Responsible for the overall capacity planning of the Global HR Services team.
- Single Point of Contact for the HR Project Managers from the HRIS team with regards to required project support from the Global HR Services team.
- Reports to the Head HRIS and Employee Services on HR Service KPIs.
- Partner with Legal, Security, Audit, and other internal teams to manage cross-functional global audit and compliance projects.
- Support local and regional HR team members to enhance and develop the HR services procedures, systems, and processes, while creating global standards and templates.
- Understand our business goals and recommend new approaches, simplifications, policies, and procedures to effect continuous improvement and innovation in business objectives, productivity, and development of HR within Worldline.
- Support the maintenance, monitoring, and communication of Global HR Policy Framework in line with Global policy changes.
- Support the team hands-on in SuccessFactors EC and Talent Suite modules when needed; Be part of the HR Services Leadership team.
- 3-5 years of experience in HR operations, employee life cycle, and HR transactions including project management.
- Several years of strong people management experience, ideally managing a Global HR Operations team.
- Proven ability in Team Leader's coach and inspire growing teams.
- Proven functional experience with SuccessFactors for Employee Data Management and Position Management.
- Experience working in a global, multi-functional context - ability to balance global and local requirements.
- Ability to make decisions on day-to-day activities and escalate timely.
- Collaborative approach and ability to partner cross-functionally.
- Ability to work in an agile, dynamic, rapid-changing environment by prioritizing situations which require sense of urgency.
- Fluent in English; French and/or German would be a plus.
We offer a competitive salary range of €55,000 - €80,000 per year, depending on experience, as well as a range of benefits, including flexible working hours, hybrid setup, on-target bonus based on personal performance and company results, work-from-home allowance, private medical services, access to wellbeing and learning platforms, and more.
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