Global HR Operations Manager

Há 16 horas


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
Job Summary

We are seeking an experienced Global HR Operations Manager to join our team. This role will be responsible for managing the day-to-day operations of the Global HR Services team, including prioritizing tasks, providing guidance on employee data transactions, and overseeing capacity planning.

About the Role

The successful candidate will have 3-5 years of experience in HR operations, employee life cycle, and HR transactions, including project management. They will also have several years of strong people management experience, ideally managing a global HR operations team.

Responsibilities
  • Prioritize team support by providing day-to-day guidance on first-level decisions and direction on employee data transactions, queries, and other HR processes.
  • Responsible for the overall capacity planning of the Global HR Services team.
  • Single Point of Contact for the HR Project Managers from the HRIS team with regards to required project support from the Global HR Services team.
  • Reports to the Head HRIS and Employee Services on HR Service KPIs.
  • Partner with Legal, Security, Audit, and other internal teams to manage cross-functional global audit and compliance projects.
  • Support local and regional HR team members to enhance and develop the HR services procedures, systems, and processes, while creating global standards and templates.
  • Understand our business goals and recommend new approaches, simplifications, policies, and procedures to effect continuous improvement and innovation in business objectives, productivity, and development of HR within Worldline.
  • Support the maintenance, monitoring, and communication of Global HR Policy Framework in line with Global policy changes.
  • Support the team hands-on in SuccessFactors EC and Talent Suite modules when needed; Be part of the HR Services Leadership team.
Requirements
  • 3-5 years of experience in HR operations, employee life cycle, and HR transactions including project management.
  • Several years of strong people management experience, ideally managing a Global HR Operations team.
  • Proven ability in Team Leader's coach and inspire growing teams.
  • Proven functional experience with SuccessFactors for Employee Data Management and Position Management.
  • Experience working in a global, multi-functional context - ability to balance global and local requirements.
  • Ability to make decisions on day-to-day activities and escalate timely.
  • Collaborative approach and ability to partner cross-functionally.
  • Ability to work in an agile, dynamic, rapid-changing environment by prioritizing situations which require sense of urgency.
  • Fluent in English; French and/or German would be a plus.
What We Offer

We offer a competitive salary range of €55,000 - €80,000 per year, depending on experience, as well as a range of benefits, including flexible working hours, hybrid setup, on-target bonus based on personal performance and company results, work-from-home allowance, private medical services, access to wellbeing and learning platforms, and more.


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