HR Operations and People Experience Manager

2 semanas atrás


Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

Company Overview
We are a global organization dedicated to empowering people in service organizations with innovative software solutions. Our mission is to provide exceptional people experiences, driving business success through technology and transformation.

About the Role
This is a temporary contract opportunity for an HR Operations Specialist to join our Shared Service Center (SSC) in Portugal, Lisbon. As an HR Operations Specialist, you will play a crucial part in our People Experience transformation, delivering extraordinary people services to employees worldwide.

Job Description
You will report into the People Experience Advisor Team Lead and work closely with People Experience Managers, consultants, and employees globally. Your key responsibilities include:

  • Managing Employee Lifecycle processes, ensuring operational excellence through technology, automation, and consistency across all regions;
  • Providing assistance and guidance to employees and managers on policies, processes, systems, and tools;
  • Ensuring accurate people data and compliance through employee data and document administration;
  • Managing competing priorities to meet KPIs, SLAs, and stakeholder needs;
  • Delivering great employee experience with high levels of service, accuracy, and timeliness.

Required Skills and Qualifications
To succeed in this role, you should possess:

  • A customer-centric mindset with a depth of thinking about positively impacting people's experiences;
  • Awareness of cultural differences working in an international environment;
  • Strong communication skills (written and verbal) in English; additional languages are a plus (Spanish, French);
  • Good knowledge of MS Office and preferably an ERP or HCM system;
  • Attention to detail and ability to process high volumes of work at an exceptional standard;
  • Process and system focus with a passion for efficiency and simplification;
  • Taking initiative and managing priorities.

Benefits
Unit4 offers a unique culture built on trust, giving you the freedom and autonomy to be successful. You will enjoy:

  • Uncapped time off policy;
  • Remote working opportunities;
  • Global Wellbeing Days;
  • Talented colleagues, role models, and mentors;
  • Commitment to sustainability through initiatives like Act4Good;
  • A safe and inclusive working environment supported by Employee Resource Groups.

Compensation
The estimated salary for this role is approximately €45,000 - €55,000 per annum, depending on location and experience.



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