Customer Support Specialist
Há 4 dias
About Webhelp France
We are a French multinational BPO company that makes business more human for the world's most exciting brands. By choosing Webhelp, you will be part of a community of over 120,000 professionals from more than 140 locations in 60 countries.
Join us at Webhelp and you will have the opportunity to work with a multicultural team in a fast-paced environment on diverse projects for some of the most progressive B2C and B2B brands worldwide.
What You'll Be Doing at Webhelp- Engage with customers to provide solutions through inbound calls and emails
- Create and update records and databases with personnel information and other details
- Guide customers in using our tool/application
We are looking for someone with:
- A high level of French (written and oral)
- Previous customer-oriented environment experience is a plus
- The ability to multitask, work rigorously, autonomously, and resourcefully
- An analytical and positive mindset
We offer a strong compensation package including:
- A salary of approximately €25,000 - €30,000 per year
- 14 monthly payments per year
- Bonus
- Monthly meal allowance paid in voucher card (net)
- Bring a Friend Program with attractive incentives
- Personal and career development programs and mentoring to develop skills
- Possibility to participate in a growing multicultural project
- Flexible schedule from Monday to Saturday
- Work in a diverse environment with people from over 75 nationalities
- Benefit from modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more
We work on-site in Aveiro, Portugal
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