Sales Operations Professional

Há 5 dias


Porto, Porto, Portugal Phiture Tempo inteiro

Sales Operations Role Overview

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At Infineon Technologies Business Solutions in Porto, we are seeking a Sales Operations Specialist to join our dynamic and ambitious team. As a Sales Operations Specialist, you will be responsible for delivering exceptional customer service and sales support.

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Main Responsibilities:

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  • Be the primary point of contact for customer requests and escalate autonomously;">
  • Attend customer meetings/calls to discuss topics, review service levels, and build relationships;">
  • Prepare commercial offers with support from Business Unit and Account Manager;">
  • Support Account Manager with RFQ data verification, sales forecast updates, and VPA tracking;">
  • Process sample requests and support data entry into CRM Dynamics;">
  • Conduct simple analysis, update reports, and create credit/debit notes in ERP system;">
  • Prepare data for Volume Price Agreements (VPA), track VPA fulfillment, adjust backlog for new pricing;">
  • Send documents to customers on PCN/PD and track open action items;">
  • Basic lead enrichment activity which includes verifying contact information and opportunities in Sales, Marketing, and Distribution (SMD).">
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Requirements:

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We are looking for a passionate sales operations professional with a structured, self-driven working style and a strong business mindset. You should have a University/College degree, at least 2 years of experience in a customer support role, ideally in sales support. Additionally, you should possess a service-oriented attitude, good interpersonal and communication skills, capacity to plan work based on general guidelines, and good decision-making capacity within standardized processes. Fluency in English and Spanish is mandatory.

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About Us:

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Infineon Technologies Business Solutions is a vibrant global hub driven by diverse talents and an operational culture of excellence, located in a privileged geographic location. We are shaping the future of Infineon Technologies through innovation and digital transformation. At the heart of everything we do, people matter most. Our ultimate goal is to craft a unique experience for both our customers and employees.

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What We Offer:

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We offer a competitive salary of approximately $60,000 - $80,000 per year, depending on your qualifications and experience. We also provide a range of benefits, including a dynamic and inclusive work environment, opportunities for professional growth, and a chance to work with a diverse team of talented individuals.

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Join Our Team:

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If you are a motivated and experienced sales operations professional looking for a new challenge, please submit your CV for consideration. We look forward to hearing from you



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