Technical Support Agent

2 meses atrás


Porto, Porto, Portugal Nordic Jobs Worldwide Tempo inteiro

We are seeking a highly skilled and motivated Technical Support Agent to join our team at Nordic Jobs Worldwide. As a Danish-speaking Technical Support Specialist, you will play a crucial role in providing top-notch assistance to our customers, troubleshooting technical issues, and helping them maximize their use of high-tech products.

Key Responsibilities:
  • Leverage your deep technical knowledge to diagnose and resolve complex issues
  • Advocate for our customers, addressing their needs and delivering outstanding service
  • Stay up-to-date with the latest technology tools and innovations
Requirements:
  • Proficient in English (B2+), both written and spoken
  • Strong interest in troubleshooting hardware and software on various electronic devices
  • Passion for learning and understanding operating systems like Android and iOS
  • Excellent listening skills and keen interest in building strong customer relationships
What We Offer:
  • Full-time permanent contract
  • Career development opportunities within our diverse customer service team
  • Robust professional development programs and mentorship
  • Additional employee benefits

We foster an international and inclusive environment where you'll feel supported, encouraged, and welcomed from day one. Our team is committed to your growth and success, and we're excited to have you join us



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