Customer Success Advocate
1 semana atrás
Are you ready to embark on a career-changing journey? We're a global technology and services leader, empowering brands to innovate and thrive in over 70 countries.
In this exciting role as a Customer Service Representative in Lisbon, Portugal, you'll be instrumental in ensuring exceptional customer experiences. Your key responsibilities will include:
- Providing top-notch support via phone, chat, or email, resolving customer inquiries and issues promptly.
- Tackling complex problems with empathy and skill, clarifying customer concerns, and delivering tailored solutions.
- Maintaining accurate records, using precise methods and tools to inform customers and drive results.
- Delivering real-time insights that empower customers to make informed decisions.
What You'll Bring:
- A high level of English proficiency (written and oral).
- Exceptional writing and verbal communication skills, able to distill complex concepts for non-technical users.
- Patience and adaptability when interacting with customers.
- A strong commitment to confidentiality and data protection.
- Proactive self-motivation and teamwork spirit.
What's in it for You?
We offer an unbeatable package that supports your unique lifestyle:
- A competitive salary: $24,000 per annum, with performance bonuses tied to excellence.
- An indefinite contract, with flexible working arrangements and opportunities for growth.
- A prime location in Lisbon, Portugal, with easy access to modern amenities and transport links.
- A comprehensive training program, equipping you with cutting-edge skills and industry knowledge.
Join us in shaping the future of our clients' success stories
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