Customer Success Advocate

1 semana atrás


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Role

Are you ready to embark on a career-changing journey? We're a global technology and services leader, empowering brands to innovate and thrive in over 70 countries.

In this exciting role as a Customer Service Representative in Lisbon, Portugal, you'll be instrumental in ensuring exceptional customer experiences. Your key responsibilities will include:

  • Providing top-notch support via phone, chat, or email, resolving customer inquiries and issues promptly.
  • Tackling complex problems with empathy and skill, clarifying customer concerns, and delivering tailored solutions.
  • Maintaining accurate records, using precise methods and tools to inform customers and drive results.
  • Delivering real-time insights that empower customers to make informed decisions.

What You'll Bring:

  • A high level of English proficiency (written and oral).
  • Exceptional writing and verbal communication skills, able to distill complex concepts for non-technical users.
  • Patience and adaptability when interacting with customers.
  • A strong commitment to confidentiality and data protection.
  • Proactive self-motivation and teamwork spirit.

What's in it for You?

We offer an unbeatable package that supports your unique lifestyle:

  • A competitive salary: $24,000 per annum, with performance bonuses tied to excellence.
  • An indefinite contract, with flexible working arrangements and opportunities for growth.
  • A prime location in Lisbon, Portugal, with easy access to modern amenities and transport links.
  • A comprehensive training program, equipping you with cutting-edge skills and industry knowledge.

Join us in shaping the future of our clients' success stories


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