Airline Customer Experience Representative With German Language Skills
4 semanas atrás
Are you a people person with a passion for travel?
We are BlueLink International CZ, an international Air France company based in Prague.
About Us
We are a leader in the customer service sector with over 520 employees from 74 nationalities and 22 languages spoken. Our business is constantly growing.
Mission
Our mission is to provide exceptional customer experiences in the airline and luxury industries.
What We Offer
A competitive salary of €25,000 - €35,000 per year, depending on experience and qualifications.
Possibility of remote work from home and 40 days of working from abroad per year.
Regular training and long-term development opportunities.
A travel fund of up to €1,200 per year to spend on airplane tickets for you and your family or friends.
A leisure allowance of up to €600 per year to spend on sports activities or language courses.
Meal tickets in the value of €160 per working day.
3 extra days of holiday – 23 days in total per year.
Discounted air tickets with Air France up to 90% discount.
Growing opportunities (over 90% of our team leaders/managers have been hired internally).
Stable work conditions (permanent contract) and enjoyable environment.
Private medical assistance for you and your relatives.
Discounts with local shops in the Florentinum building.
Referral program.
Company events.
An attractive compensation package includes a monthly financial contribution for parents returning sooner to work, up to the third year of their child's age.
Your Responsibilities
Helping customers with different requests through various channels.
Establishing and managing positive relationships with customers, coworkers, and supervisors.
Providing excellent customer service and support.
Your Qualifications
You should be proficient in English and German, interested in using them daily.
Experience in customer service is a big plus.
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