Global Customer Experience Specialist
4 semanas atrás
Are you looking for a career opportunity in customer service that offers a chance to work with multinational brands and experience life in Portugal?
This role as Technical Customer Advisor at Blu Selection is an excellent fit for those who are passionate about delivering exceptional customer experiences, working in a multicultural environment, and exploring new horizons.
**About the Job:**
We are seeking a highly motivated and skilled Technical Customer Advisor to join our team in Lisbon. As a key member of our customer experience team, you will play a crucial role in providing top-notch support to customers, ensuring their satisfaction, and resolving technical issues efficiently.
**Responsibilities:**
- Provide expert support to customers via phone, email, and social media channels, addressing their inquiries, and resolving technical issues promptly.
- Document relevant case information to maintain accurate records and enhance knowledge sharing within the team.
**Requirements:**
To succeed in this role, you should possess:
- A native Dutch speaker with excellent English language skills.
- A sales or commercial background is considered a plus.
- Previous experience in customer service or credit recovery is desirable.
**What We Offer:**
In return for your expertise and dedication, we provide:
- A competitive salary: €1,100 gross per month (based on 14 months) + up to €120 bonus per month.
- Meal vouchers of €7.23 per workday.
- Reimbursement of some transportation costs.
- Private Health Insurance and dental plan after six months.
- Initial flight ticket reimbursement (up to €400) if living outside Portugal.
- 12 months of accommodation in a shared flat provided by the company (rental fee applies).
**Why Choose Us:**
We offer a dynamic and challenging work environment, opportunities for professional growth, and the chance to collaborate with global brands.
Join us at Blu Selection and be part of a talented team that values diversity, innovation, and customer satisfaction.
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