Concierge Luxury Services Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Company Overview
Sitel Corp., a global leader in concierge and loyalty services, offers a unique opportunity for Italian native or fluent customer support specialists to join our team in Lisbon, Portugal.

Estimated Salary: 28,000 - 38,000 EUR per annum
This position is a full-time opportunity that requires working the night shift (12:00 AM to 8:00 AM). The successful candidate will be expected to work independently and as part of a team to provide exceptional customer service to high-net-worth clients.

Job Description
We are seeking an experienced customer service specialist to join our Italian Customer Support team. As a representative of Sitel Corp., you will be responsible for:

  • Providing personalized care to clients through phone conversations and written communication
  • Managing customer relationships and digitized processing of client requests
  • Performing inbound and outbound calls within established guidelines and goals
  • Complying with company policies and procedures to meet statutory, quality, and business requirements

Required Skills and Qualifications
To succeed in this role, you will need:

  • A native or proficient level of Italian (C2)
  • An advanced level of English (at least C1) both verbal and written
  • Strong communication skills with excellent phone conversation skills, attentive listening, and superior writing skills
  • Customer-oriented approach with attention to detail and quality of service
  • People-oriented interpersonal skills with the ability to interact positively with peers and supervisors

Benefits
Sitel Corp. offers a hybrid working model that includes on-site training and the option to work from home. We also provide opportunities for career growth and development in a multicultural environment.



  • Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

    At Sitel Corp., we're seeking a skilled and multilingual professional to join our German Customer Support team in sunny Lisbon, Portugal. This exciting opportunity will allow you to work with a premier global luxury concierge service that caters to high-net-worth clientele worldwide.About the RoleAs a customer service specialist, your primary responsibility...


  • Lisboa, Lisboa, Portugal Sitel Tempo inteiro

    Job Summary:We are seeking a highly skilled Luxury Italian Customer Service Representative to join our team at Sitel, a leading global concierge firm. As a key member of our customer support team, you will be responsible for delivering exceptional service to high-net-worth clients.About the Role:This is a challenging and rewarding opportunity for an Italian...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a skilled Customer Service Representative to join our team in Lisbon. As a Luxury Fashion Customer Service Representative, you will be responsible for providing exceptional customer service to our clients while promoting our luxury fashion brands.The ideal candidate will have excellent communication skills, a proactive approach,...


  • Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

    Unlock Your Potential as a Luxury Beauty Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Luxury Beauty Customer Service Representative. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing expert advice on...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About UsBlu Selection is an international team passionate about fashion and customer service. We are seeking a motivated and customer-focused individual to join our team as a Luxury Fashion Customer Service Representative.Salary and BenefitsWe offer a competitive salary package including:A gross monthly salary of €1,350 - €1,450 based on level of...


  • Lisboa, Lisboa, Portugal Melia Hotels International Tempo inteiro

    Meliá Hotels International is committed to delivering exceptional guest experiences.We are seeking a highly skilled and experienced Head Concierge to join our team.The successful candidate will be responsible for overseeing all conciergerie operations, managing the concierge team, and defining, developing, and implementing destination experiences that...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service RepresentativeWe are seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative at Blu Selection.About the RoleAs a key member of our Customer Interaction Center, you will be responsible for providing exceptional customer service and ensuring that every interaction with our clients is a positive...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company Overview">Phiture is a luxurious hotel that offers unparalleled services and experiences to its guests. Our team is committed to providing exceptional customer service, ensuring that every guest feels welcome and at home.Job Description">We are seeking an experienced Luxury Hotel Experience Manager to join our team. As a key member of our concierge...


  • Lisboa, Lisboa, Portugal Teleperformance Tempo inteiro

    About the OpportunityWe are seeking a highly skilled and motivated Customer Service Representative to join our team in Portugal. As a representative of a leading luxury beauty brand, you will be responsible for providing exceptional customer service and support to clients through various communication channels.Key ResponsibilitiesProvide expert advice and...

  • Luxury Experience Director

    2 semanas atrás


    Lisboa, Lisboa, Portugal Melia Hotels International Tempo inteiro

    **Unlock a World of Possibilities with Meliá Hotels International**Salary: $60,000 - $80,000 per yearMeliá Hotels International is committed to providing exceptional experiences for our guests. We are seeking a highly skilled and experienced Head Concierge to lead our team in delivering unforgettable journeys.The ideal candidate will have at least 2-3...

  • Hotel Concierge de Luxo

    3 semanas atrás


    Lisboa, Lisboa, Portugal Vignette Collection Tempo inteiro

    A Vignette Collection é um grupo diversificado de hotéis de luxo com um novo foco, oferecendo aos hóspedes uma maneira mais autêntica e atenciosa de viajar.Nossos concierges são a face do nosso hotel e garantem que os hóspedes tenham uma experiência inesquecível. Eles identificam as necessidades dos clientes e desenvolvem soluções personalizadas...


  • Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

    Unlock a world of possibilities with Meliá Hotels International S.A. as a Luxury Hotel Experience Director.The estimated salary for this position is around $120,000 per year, taking into account the industry standard and location.Company OverviewMeliá is a dynamic and inspiring work environment where you can grow and train without borders.We are a big...


  • Lisboa, Lisboa, Portugal Melia Hotels International S.A.(Meliá) Tempo inteiro

    At Meliá Hotels International S.A., we offer an exciting opportunity for a talented professional to join our team as a Luxury Hotel Experience Manager.Job Description:We are seeking a highly skilled and experienced individual to lead our Conciergerie operations, ensuring that guests have an exceptional experience. As the Luxury Hotel Experience Manager, you...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job OverviewWe are seeking a customer service professional to join our team at a luxury hotel chain. As a representative of our brand, you will be responsible for delivering exceptional customer experiences and resolving issues in a timely and professional manner.About the RoleThe ideal candidate will have a strong background in customer service, excellent...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About Blu SelectionBlu Selection is a leading luxury fashion brand seeking an experienced customer service representative to join our team in Lisbon. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and driving business growth.Salary and BenefitsWe offer a competitive salary range...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Company OverviewWe are Blu Selection, a dynamic company in the heart of Lisbon. We are looking for a passionate and dedicated individual to join our team as a Customer Service Representative.About the JobThis is an exciting opportunity to work with a diverse group of people who share your passion for fashion. As a Customer Service Representative, you will be...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Are you passionate about the travel and tourism industry? Do you enjoy helping others when things don't go as planned?A leading luxury hotel chain in Lisbon is seeking a skilled customer service representative to join their team.Your Responsibilities:• Manage guest bookings, making changes or cancellations as needed• Respond to guest inquiries via email...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are looking for a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Luxury Fashion Brands in Lisbon.The successful candidate will be responsible for providing exceptional customer service to clients from around the world, handling their inquiries and resolving any issues that may arise.This is an...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleWe are seeking a skilled and motivated Luxury Hotel Customer Service Representative to join our team in Lisbon, Portugal.Job OverviewThis is a full-time opportunity with a fixed-term contract of 40 hours per week, renewable every year. The ideal candidate will have excellent communication and listening skills, be fluent in German, and possess a...


  • Lisboa, Lisboa, Portugal Four Seasons Tempo inteiro

    Four Seasons Hotel Ritz LisbonA 5-star hotel located in the heart of Lisbon, Portugal, offering a unique blend of art deco and Louis XVI styles.About Us:We are a luxury hospitality provider dedicated to delivering exceptional guest experiences. Our team is passionate about creating memorable moments for our guests.Salary:The estimated salary for this role is...