Customer Support Specialist for SMBs
3 semanas atrás
We're looking for a Customer Support Specialist to join our team at Gentleway in Lisbon. As a key member of our multilingual support team, you'll be responsible for assisting Facebook and Instagram advertisers in a dynamic environment.
Your main tasks will include resolving technical issues, reporting bugs, and guiding users on the platform to improve their advertising experience and satisfaction. You'll work closely with our customers to identify trends and resolve issues affecting multiple small and medium-sized businesses (SMBs).
The ideal candidate is an energetic and motivated individual who speaks English (at least B1) and has excellent communication skills. We don't require previous experience, as we offer comprehensive training. What's more, we're committed to your career development and offer free Portuguese courses to help you integrate into our vibrant community.
This is a full-time position with a competitive salary and remuneration system, including a meal allowance. You'll enjoy 22 days of paid vacation per year and have access to private health insurance. Our benefits package also includes airline ticket reimbursement, accommodation in a company apartment in Lisbon, and free annual flight home.
If you're looking for a challenging and rewarding role that offers opportunities for growth and development, apply today
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