Customer Support Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Customer Support Specialist

You want to be part of a multicultural team in a company that works alongside well-known brands?
You want to relocate to a beautiful destination?
Then this could be the perfect opportunity for you to have your experience of a lifetime.

Your Responsibilities and Impact
Provide support to customers by responding to inbound requests and documenting relevant case information
Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, and social media channels
Adapt the brand's voice and tone for interactions on both private and public channels
Ensure excellent customer satisfaction through responding in an appropriately friendly manner

What You Need to Succeed
You are a native Dutch speaker (this is a must)
You have a good level of English
You are looking for a job opportunity abroad
You are motivated and committed to your work
You have no troubles with writing in Dutch
You are a team player and willing to work with many other nationalities
Sales/ Commercial background is a plus
Previous experience in Customer Service or credit recovery experience is a plus

What's in It for You?
CDI - 3 months of trial period
Working hours: 40h/week, 5 days/week, Monday to Friday (rotating shifts) 8am to 8pm - Saturday and Sunday 8 am to 5 pm
A package in line with the market: 1100€ gross / month x 14 months + up to 120€ / month bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

About Your Future Company
Started by two French entrepreneurs in the year 2000, this company has become an international Customer Experience Specialist. Currently, they are a global presence employing over 50,000 worldwide.
In their international hub, they take care of customer service experiences on behalf of some of the world's most progressive brands.


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