Customer Service Agent
2 semanas atrás
Job Overview
We are seeking a highly motivated Customer Service Agent to join our team in Lisbon, Portugal. As a Content Moderator, you will be responsible for reviewing and moderating online content according to our company's policies.
About the Role
The ideal candidate will have a strong ability to analyze and evaluate online content, as well as excellent communication and problem-solving skills. You will work closely with our team to ensure that our platform remains safe and respectful for all users.
Responsibilities
- Reviewing online content (videos, images, text, and audio) to ensure compliance with our policies
- Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
- Able to provide services on a 24/7 shift rotation
What We Offer
As a valued member of our team, you can expect:
- A competitive salary of €1298 gross/month, including free accommodation (shared flat, all bills included)
- Reimbursement of your initial flight expenses after 3 months
- Help in paperwork, opening a bank account, etc. upon your arrival
- Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
- Real career opportunities in different career paths
Requirements
- Fluent level of Dutch + a good level in English
- You are looking for a job opportunity abroad
- You are always up to date regarding Social Media
- You are motivated and committed to your work
- You have excellent communication and listening skills
- You are a team player and willing to work with many other nationalities
Location
Lisbon, Portugal - a vibrant city with a rich cultural history, delicious food, and friendly people.
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