Customer Service Agent

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Overview

We are seeking a highly motivated Customer Service Agent to join our team in Lisbon, Portugal. As a Content Moderator, you will be responsible for reviewing and moderating online content according to our company's policies.

About the Role

The ideal candidate will have a strong ability to analyze and evaluate online content, as well as excellent communication and problem-solving skills. You will work closely with our team to ensure that our platform remains safe and respectful for all users.

Responsibilities

  • Reviewing online content (videos, images, text, and audio) to ensure compliance with our policies
  • Responding to customer inquiries regarding Trust & Safety actions, such as abuse reports and enforcement appeals
  • Able to provide services on a 24/7 shift rotation

What We Offer

As a valued member of our team, you can expect:

  • A competitive salary of €1298 gross/month, including free accommodation (shared flat, all bills included)
  • Reimbursement of your initial flight expenses after 3 months
  • Help in paperwork, opening a bank account, etc. upon your arrival
  • Free Portuguese lessons, cooking classes, sport activities, and social events organized by the company
  • Real career opportunities in different career paths

Requirements

  • Fluent level of Dutch + a good level in English
  • You are looking for a job opportunity abroad
  • You are always up to date regarding Social Media
  • You are motivated and committed to your work
  • You have excellent communication and listening skills
  • You are a team player and willing to work with many other nationalities

Location

Lisbon, Portugal - a vibrant city with a rich cultural history, delicious food, and friendly people.


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