Italian Language Customer Service Representative

Há 1 mês


Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

Job Overview

At Smart-Recruitments, we're seeking an exceptional Italian language customer service representative to join our team.

Responsibilities:

  • Customer Service: Deliver top-notch customer support via phone, email, and chat in Italian and English.
  • Care and Resolution: Log call details accurately and respond promptly within SLA to ensure customer satisfaction.
  • Product Promotion: Engage with customers to promote products and enhance revenue while maintaining the highest level of customer satisfaction.

Requirements:

  • Language Skills: Fluency in Italian (C2) and English (B1)
  • Soft Skills: Excellent communication, problem-solving, and interpersonal skills

What You'll Gain:

  • Full-Time Contract: A stable and secure work environment
  • Professional Growth: Opportunities for training, development, and career progression

Compensation: We offer a competitive salary ranging from $40,000 to $55,000 per year, depending on experience, based on industry standards and location. This estimate may vary depending on your background and qualifications.



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