Italian Customer Service Representative

Há 6 dias


Porto, Porto, Portugal Cross Border Talents Tempo inteiro

Company Overview

At Cross Border Talents, we are dedicated to providing exceptional customer support services. Our team is passionate about delivering world-class experiences to our clients, and we're looking for a talented Italian-speaking professional to join us.

 

Salary

We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience, to ensure that our employees are rewarded for their hard work and dedication.

 

Job Description

As an Italian Customer Service Representative at Cross Border Talents, you will be responsible for providing top-notch customer support to our clients via phone, email, and chat. Your primary goal will be to resolve customer issues efficiently and professionally, ensuring that our clients receive the best possible service.

 

Key Responsibilities:

  • Provide customer support in Italian for inquiries related to products, services, orders, and billing.
  • Troubleshoot and resolve customer issues with efficiency and professionalism.
  • Collaborate with internal teams to address more complex issues and ensure customer satisfaction.
  • Maintain detailed and accurate records of all customer interactions in the system.

 

Required Skills and Qualifications:

  • Native Italian speaker with excellent written and verbal communication skills.
  • Fluent in English for internal communication and documentation.
  • Previous experience in customer service, call centers, or related roles is preferred but not mandatory.
  • Strong problem-solving abilities and a customer-first attitude.
  • Proficiency in using computers, CRMs, and customer support software.

 

Benefits

We offer a range of benefits to support the well-being and growth of our employees, including:

  • Competitive salary and benefits package.
  • Opportunity for professional growth and career advancement.
  • A dynamic and supportive work environment.
  • Health insurance and wellness programs.
  • Paid time off, including vacation and holiday allowances.


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Overview: We are seeking a skilled Italian Customer Service Representative to join our team in Porto, Portugal.Job Description: The successful candidate will be responsible for providing exceptional customer service through written and phone communication, building meaningful relationships with customers, and meeting quality goals and productivity...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    About the RoleWe are seeking an experienced Italian customer service specialist to join our team in Porto, Portugal. As a representative of Sitel Corp., you will play a crucial part in delivering exceptional customer experiences for clients across various industries.


  • Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

    Job Title: Customer Service Representative with Italian Language SkillsJob Description:As a Customer Service Representative with Italian language skills, you will be responsible for handling incoming user requests via telephone, email, and chat. Your tasks will include logging call details into case management systems and providing responses and resolutions...


  • Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

    Job OverviewAt Smart-Recruitments, we're seeking an exceptional Italian language customer service representative to join our team. Responsibilities:Customer Service: Deliver top-notch customer support via phone, email, and chat in Italian and English.Care and Resolution: Log call details accurately and respond promptly within SLA to ensure customer...


  • Porto, Porto, Portugal Recruitment Solutions Tempo inteiro

    Job Opportunity in Porto, PortugalWe are seeking a highly skilled and fluent Italian-speaking individual to join our team as an International Customer Service Representative.About the Role:This is a permanent contract opportunity with a multinational client based in the Porto district, approximately 30 minutes from the city center. As an International...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    Job Title: Italian Customer Service Representative for Fintech Service CompanyAbout the Role:We are seeking a skilled Italian customer service representative to join our team. The ideal candidate will have a native or fluent level of Italian, as well as strong English communication skills.Key Responsibilities:Provide exceptional customer service to...


  • Porto, Porto, Portugal Transcom Tempo inteiro

    Job OverviewWe are seeking an experienced Italian customer service representative to join our team in Portugal. As a key member of our customer experience team, you will provide high-quality support to our clients via multiple channels.About the RoleThis is a full-time position that requires 5 days per week including Saturdays and Sundays. You will work...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About the RoleWe are seeking a highly skilled and motivated Italian Customer Advisor to join our team in Porto, Portugal. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers through written and phone communication.Responsibilities:Provide first contact resolutions to customer...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    Italian Customer Advisor Role OverviewWe are seeking a skilled Italian Customer Advisor to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for:Key Responsibilities:Providing first contact resolutions to customer queriesOffering specialized customer support through written and phone...


  • Porto, Porto, Portugal Randstad Portugal Tempo inteiro

    Job DescriptionDo you have a passion for tourism and are fluent in Italian? We are looking for a customer service representative to join our dynamic team at Randstad Portugal.We offer a competitive salary of €1,100 per month, including a language adder of €150. You will also receive an attendance bonus up to €100.As a customer service representative,...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    About the OpportunityTalent Trail is seeking a highly motivated Italian speaker to join our team as a customer support representative in Lisbon. This exciting role offers a unique opportunity to work with leading global brands and elevate your career.Job SummaryWe are looking for a fluent Italian speaker with strong communication skills to provide top-tier...


  • Porto, Porto, Portugal Atlean World Tempo inteiro

    We are seeking a skilled Customer Service Representative to join our team in Porto, Portugal. As a representative of an international beauty brand, you will be responsible for providing exceptional customer service via various channels.Responsibilities:Manage customer inquiries and requests in a timely and professional mannerProvide product advice and...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    About The JobWe are looking for an Italian native or fluent customer service representative to join our team in Porto, Portugal. This is a fantastic opportunity to work in a multicultural environment and make your career in a sunny and happy city.Job OverviewThis role involves working as an advisor in our Italian customer support team, providing top-notch...


  • Porto, Porto, Portugal Teleperformance Portugal Tempo inteiro

    About the RoleWe are seeking a skilled Customer Support Representative to join our team at Teleperformance Portugal. As a customer-centric organization, we strive to provide exceptional service to our clients.Key Responsibilities:Provide top-notch customer service by demonstrating a genuine interest in customers and building strong relationships with the...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Exciting Career Opportunity for Italian Speakers in PortugalTalent Trail is seeking a highly skilled customer support representative to join our team in Porto, Portugal. As a customer support representative, you will be the voice of a prominent brand, providing top-tier support to customers. You will engage with clients through phone, chat, and email,...


  • Porto, Porto, Portugal Bluelink International Cz Tempo inteiro

    Are you passionate about delivering exceptional customer service and enthusiastic about working in a multicultural environment? We're looking for a motivated individual to join our team as an Airline Customer Service Representative with Italian language skills.About UsWe're BlueLink International CZ, an international Air France company based in Prague. Our...


  • Porto, Porto, Portugal Smart-Recruitments Tempo inteiro

    We are seeking a highly skilled Customer Service Representative to join our team in Porto. As a key member of our global client services team, you will be responsible for delivering exceptional customer experiences via phone, chat, and email.What You Will Do:Communicate effectively with customers to resolve their queries and concernsMonitor and respond to...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the JobWe are looking for a skilled Customer Service Representative to join our team in Porto, Portugal. As a fluent Italian speaker, you will be the first point of contact for our clients, assisting them with inquiries, troubleshooting issues, and ensuring they have the best experience with our products.Key Responsibilities:Provide top-notch customer...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking an experienced Customer Service Representative to join our dynamic team at Cross Border Talents in Porto, Portugal. As a key member of our global customer service team, you will be responsible for providing exceptional support to clients through various communication channels.Responsibilities:Manage customer inquiries and issues...


  • Porto, Porto, Portugal Talent Trail Tempo inteiro

    Talent Trail Recruitment OpportunityTalent Trail is seeking a skilled Italian language customer support representative to join our team in Porto, Portugal.Job Overview:As a customer support specialist, you will be the voice of a prominent brand, providing top-tier support to customers. You will engage with clients through phone, chat, and email, resolving...