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2 meses atrás
Pleo is a forward-thinking company that values trust, progressiveness, and fun. We aim to make workplaces more efficient and enjoyable by providing innovative solutions.
Job Title: Smb Customer Experience StrategistSalary Range:$80,000 - $120,000 per year (dependent on experience)
Job Description:- Develop and implement strategies to improve customer adoption and nurturing for our Spanish market.
- Identify gaps between best practices and actual usage of our product features.
- Manage customer escalations and proactively communicate upcoming product changes and enhancements.
- Proven experience in consultative customer-facing roles, such as management consulting, account management, or customer success management.
- Experience with enterprise software or SaaS organizations is a plus.
- Fuency in Spanish and English.
- A dynamic and fast-paced work environment.
- The opportunity to work with a growing company that values innovation and progressiveness.
- A competitive salary and benefits package.
Lisbon, Paris, or Madrid office (remote work options available)
