Operations Support Agent Role

Há 1 mês


Lisboa, Lisboa, Portugal Fedex Eu Tempo inteiro

We are seeking a skilled Operations Support Agent to join our team. As an Operations Support Agent, you will play a vital role in ensuring that our customers' urgent packages get to the right place on time. Key responsibilities include answering incoming calls from customers, investigating failed shipments, and entering data into our in-house tracking system. You will be expected to possess excellent communication and social skills, as well as the ability to work in a fast-paced environment with strict timelines.

At Fedex Group, we offer a range of benefits, including an attractive compensation package, training opportunities, and a comprehensive employee assistance program. Our team is dedicated to delivering exceptional customer service, and we are committed to providing a supportive and inclusive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering outstanding results, we encourage you to apply for this exciting opportunity.



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