Customer Service Representative

4 semanas atrás


Braga, Braga, Portugal Homerun B.V. Tempo inteiro

About the Role:
We're seeking a dedicated and driven Customer Service Specialist to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our English-speaking customers via email, social media, WhatsApp, and chat. Your primary goal will be to ensure a smooth and enjoyable experience for our customers, representing the MIKUTA brand in all its essence.

Key Responsibilities:
Provide outstanding customer service via various communication channels
Assist with inquiries related to orders, products, and general customer support
Handle and resolve customer complaints and issues in a timely and effective manner
Collaborate with other team members to provide solutions and share customer feedback to improve our service and strategies for the future

About You:
We're looking for someone who is fluent in English, both written and spoken, and passionate about delivering exceptional customer service. You should have strong communication skills, with the ability to convey information clearly and effectively, always with empathy and friendliness. Ability to think on your feet and provide creative solutions to customer issues is a must. If you're a team player who can thrive in a fast-paced, dynamic environment, we'd love to hear from you.



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