Customer Engagement Specialist

2 semanas atrás


Braga, Braga, Portugal Phiture Tempo inteiro

At Phiture, we're looking for a Customer Engagement Specialist to join our team. Salary: We offer an excellent remuneration package based on experience, skills and performance.

Job Description:

We're seeking a highly motivated individual to generate excitement around services and accurately and efficiently solve emerging issues that customers may face. The ideal candidate will be responsible for assisting customers over the phone in an interactive and friendly manner, as well as attracting potential customers by answering questions about products and services.

Responsibilities:

  • Assist customers over the phone in an interactive and friendly manner
  • Generate excitement around services
  • Accurately and efficiently solve emerging issues that customers may face
  • Attract potential customers by answering questions about products and services

Required Skills and Qualifications:

We're looking for a candidate with strong French language skills (C2 level) and English language skills (B2 level). Proficiency in other languages is a plus.

Benefits:

  • An excellent remuneration package based on experience, skills and performance
  • Lifetime Insurance
  • Meal allowance + Transport allowance
  • Private health insurance

This is an exciting opportunity to work with a fast-growing company like Phiture and make a real impact in the industry. If you're passionate about delivering exceptional customer experiences and have the skills and qualifications to match, we'd love to hear from you.



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