Global Customer Service Representative for Airline Operations

1 semana atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Are you looking for a challenging career opportunity that offers personal growth, cultural discovery, and the chance to work with an international team?

We are seeking a highly motivated and dedicated Global Customer Service Representative to join our team in Athens, Greece.

Company Overview:

Our company, Blu Selection, is a multinational organization recognized as one of the best sales and customer service solutions providers in the world. We take pride in delivering exceptional customer experiences across the globe.

Salary and Benefits:

As a Global Customer Service Representative, you can expect a competitive salary of approximately €18,200 per year (€1,517 gross per month) plus performance-related bonuses up to €192 per month. You will also enjoy a private health insurance and a complete relocation package for non-local applicants, including flight tickets, hotel accommodation, and assistance in finding a flat.

Job Description:

Your key responsibilities will include:

  • Providing top-notch customer service via phone, email, and chat
  • Resolving customer inquiries and complaints efficiently
  • Uploading customer information into our clients' database
  • Explaining rules and procedures to passengers prior to boarding flights
  • Troubleshooting regarding lost or damaged tickets

Required Skills and Qualifications:

To succeed in this role, you will need:

  • A native level of Dutch and a good level of English
  • The ability to keep up to date with Social Media trends
  • Political awareness and motivation
  • Excitement about intercultural communication and the expatriate lifestyle
  • A valid Greek work permit

Location:

This position is based in Athens, Greece, and requires relocation for non-local applicants.



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