Strategic Client Partner
Há 1 mês
Role Overview
Kantar's Worldpanel division is seeking a talented Client Manager to join our local Client Service Teams in Lisbon, Portugal. As a key member of our team, you will be responsible for managing a portfolio of retail clients, providing expert insights and recommendations to drive strategic decisions. Your primary focus will be on ensuring accurate and insightful interpretation of complex shopper data, identifying opportunities for growth, and securing client engagement within our teams and services. You will also oversee a team of Client Executives, providing training and development to ensure timely delivery of client needs and requests. If you possess a passion for data-driven decision making and a knack for building strong relationships, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Understand client needs, ensuring services meet their expectations while managing daily workload and ad-hoc requests.
- Ensure high-quality, timely delivery of contracted services and data insights to clients.
- Analyze data to provide actionable recommendations, addressing key business questions.
- Develop shopper segmentation and behavior analysis, offering strategic insights to retailers.
- Lead and support a team of Client Executives, providing training as needed.
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Strategic Operations Partner
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Strategic Operations Partner for People Excellence
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