Customer Relationship Specialist

3 semanas atrás


Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

At Buscojobs Portugal, we are looking for a highly skilled Customer Relationship Specialist to join our team. This is an exciting opportunity to work in a fast-paced environment where you will have the chance to build strong relationships with clients and drive their success.

About the Role

The primary responsibility of this role is to provide exceptional customer service and ensure that client needs are met promptly and efficiently. As a Client Onboarding and Account Management Professional, you will be responsible for guiding clients through the onboarding process, ensuring that all necessary documentation is completed, and that clients are fully integrated into our system.

You will also be responsible for managing client accounts, ensuring that all billing and invoicing is accurate and up-to-date, and that clients receive timely notifications regarding any changes or updates to their account. Additionally, you will act as a liaison between clients and internal teams, providing clear and concise communication and resolving any issues or concerns that may arise.

We are seeking a highly organized and detail-oriented individual who possesses excellent communication and interpersonal skills. The ideal candidate will have a proven track record of delivering exceptional customer service, with the ability to think critically and resolve complex problems.

Responsibilities
  • Provide exceptional customer service to clients, ensuring that their needs are met promptly and efficiently
  • Guide clients through the onboarding process, ensuring that all necessary documentation is completed and clients are fully integrated into our system
  • Manage client accounts, ensuring that all billing and invoicing is accurate and up-to-date
  • Act as a liaison between clients and internal teams, providing clear and concise communication and resolving any issues or concerns that may arise
Requirements

To be successful in this role, you will need to possess the following qualifications and skills:

  • Bachelor's or Master's degree in business management, finance, or a related field
  • 2-3 years of experience in a client-facing role, preferably in a financial services company
  • Strong proficiency in MS Outlook, MS Teams, Word, Excel, and PowerPoint
  • Fluency in English and French is required, with fluency in Italian and/or Dutch being an advantage
  • Flexibility to travel frequently, potentially including extended stays
  • Demonstrated ability to perform well under pressure, meet deadlines, and adapt to changing priorities
Benefits

We offer a competitive salary package, including:

  • $55,000 - $65,000 per year, depending on experience
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off
  • Opportunities for professional growth and development, including training and mentorship programs
About Us

Euronext is the leading pan-European market infrastructure, connecting European economies to global capital markets, to accelerate innovation and sustainable growth. We operate regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal.



  • Porto, Porto, Portugal Systems Accountants Tempo inteiro

    We are looking for a Senior Account Growth Specialist to join our team at Systems Accountants in Paris. This is a fantastic opportunity to drive customer success through portfolio adoption, growth, satisfaction, and long-term retention.About the CompanyWe currently work with large international clients and are seeking a professional with 5+ years of...


  • Porto, Porto, Portugal H.B. Fuller Tempo inteiro

    At H.B. Fuller, we connect what matters by developing highly specified solutions that enable customers to bring world-changing innovations to their end markets.About UsWe are the largest pureplay adhesives company in the world, with a revenue of $3.5 billion and over 7,000 global team members collaborating across more than 30 market segments in over 140...


  • Porto, Porto, Portugal Recruitment Solutions Tempo inteiro

    Job SummaryWe are seeking a skilled Customer Service Specialist to join our team at Recruitment Solutions. As a Customer Service Specialist, you will be responsible for delivering exceptional customer service and support to our clients in the Italian market.About UsRecruitment Solutions is a Spanish talent search firm dedicated to providing top-notch...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview: At Buscojobs Portugal, we pride ourselves on delivering an outstanding customer representative service. As a forward-thinking company, we're committed to fostering a multicultural environment where individuals can thrive and grow their careers.Salary: We offer a competitive salary of 40,000 euros per year, commensurate with experience and...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    Are you a Swedish native or fluent in Swedish with strong English communication skills?We are looking for a highly skilled Customer Advisor to join our team in Porto, Portugal.About the Role:As a customer advisor specialist, your daily responsibilities will include providing first contact resolutions to customer queries, offering specialized customer support...


  • Porto, Porto, Portugal Winning Tempo inteiro

    Company Overview: Winning Consulting is a consulting firm that offers services in consulting, training, recruitment, and headhunting. We support our clients in finding innovative and sustainable solutions, ranging from applying scientific knowledge to solve complex management challenges to driving digital and technological transformation within...


  • Porto, Porto, Portugal David Kennedy Recruitment Tempo inteiro

    **About Us**At David Kennedy Recruitment, we pride ourselves on delivering exceptional recruitment services on a global scale. Our innovative approach connects candidates and clients seamlessly, providing a unique platform for talent discovery and acquisition.We're excited to partner with a multinational BPO company that specializes in providing exceptional...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Company OverviewBUSCOJOBS PORTUGAL is a leading provider of customer service solutions. We strive to deliver exceptional experiences for our clients and their customers.SalaryThe estimated salary for this position is €25,000 - €35,000 per annum, depending on experience and qualifications.Job DescriptionWe are seeking a highly skilled Customer Service...


  • Porto, Porto, Portugal H.B. Fuller Tempo inteiro

    H.B. Fuller, the largest pureplay adhesives company worldwide, is seeking a Customer Service Specialist - German Speaker to act as a single point of contact for customers within their assigned portfolio. This role ensures all day-to-day customer-related activities, such as order handling, quotations, and customer data maintenance, are handled in a courteous,...


  • Porto, Porto, Portugal CBT Tempo inteiro

    We are seeking a talented Customer Support Specialist to join our team at CBT in Porto, Portugal. As a German-Speaking Customer Advisor, you will be responsible for providing exceptional customer service and support to our clients.Job OverviewIn this role, you will work closely with our global team to resolve customer inquiries and issues in a timely and...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Job Overview: As a Customer Support Specialist at Bluwalk, you will be the primary point of contact for clients, ensuring exceptional customer satisfaction and loyalty through proactive and responsive support.


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Drive Revenue Growth as a Cross Sell SpecialistHospitality software cross sell specialist sought for our Porto office. This role offers the opportunity to propel revenue growth while building strong customer relationships.About the RoleAs a PMS cross sell specialist, you will identify new business opportunities and drive revenue growth within existing...


  • Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Improve customer satisfaction and build long-lasting relationships with French-speaking clients in our Porto office.We are looking for an experienced professional to join our team as a Senior Customer Experience Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients through various...

  • Customer Support Specialist

    4 semanas atrás


    Porto, Porto, Portugal Cross Border Talents Tempo inteiro

    Job OverviewWe are seeking a highly skilled Customer Support Specialist to join our team in Porto, Portugal. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients through various communication channels.About the RoleThis is a challenging and rewarding role that requires strong problem-solving...


  • Porto, Porto, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview: Nonius provides the most comprehensive Guest Technology solutions portfolio for a seamless Digital Guest Journey. Our technology solutions serve over 536,420 rooms worldwide in hotels and other establishments.Job Description: We are seeking a Customer Success Network Specialist to join our team responsible for productization and support of...


  • Porto, Porto, Portugal Sitel Corp. Tempo inteiro

    About Us">Sitel Corp. is a leading provider of customer experience solutions, and we are seeking an experienced Customer Experience Specialist to join our team.Job Summary">We are looking for a highly skilled and motivated individual who can provide exceptional customer service and support in the Danish language. As a Customer Experience Specialist, you will...


  • Porto, Porto, Portugal Bluelink International Cz Tempo inteiro

    About the RoleWe are seeking an experienced Customer Service Specialist to join our team at BlueLink International CZ. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our customers across various channels.Your days will be filled with helping customers with different requests, establishing and...


  • Porto, Porto, Portugal Fedex Group Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Customer Journey Insights Specialist to join our team at FedEx Group. In this role, you will analyze key customer interactions and journeys to enhance customer satisfaction and drive business outcomes.


  • Porto, Porto, Portugal H.B. Fuller Tempo inteiro

    H.B. Fuller is the largest pureplay adhesives company in the world, with a 2023 revenue of $3.5 billion. Our mission to Connect What Matters is brought to life by over 7,000 global team members who collaborate with customers across more than 30 market segments in over 140 countries.Job Description:The Customer Service Specialist EIMEA acts as the primary...


  • Porto, Porto, Portugal Federal Express Corporation Eu Tempo inteiro

    As a Customs Clearance Specialist at Federal Express Corporation Eu, you will play a vital role in ensuring the seamless movement of goods across borders. Your expertise in clearance processes will be valuable in creating accurate and compliant customs declarations, resolving disputes, and maintaining effective relationships with customers.Key...