Customer Service Specialist German Language Expert

2 semanas atrás


Porto, Porto, Portugal H.B. Fuller Tempo inteiro

H.B. Fuller, the largest pureplay adhesives company worldwide, is seeking a Customer Service Specialist - German Speaker to act as a single point of contact for customers within their assigned portfolio. This role ensures all day-to-day customer-related activities, such as order handling, quotations, and customer data maintenance, are handled in a courteous, accurate, and timely manner, adhering to current business standards.

The successful candidate will maintain and increase customer loyalty by building strong relationships. Key responsibilities include managing the order cycle, communicating changes to customers, and ensuring OTIF delivery through effective liaison with finance, logistics, supply chain, and sales teams.

To succeed in this role, you will require:

  • 0-2 years' experience
  • Fuency in written and spoken English and German languages
  • Strong computer competency with high MS Office suite proficiency
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Able to multi-task, prioritize, and manage time effectively to meet customer demands and deadlines

Estimated salary: $55,000 - $65,000 per year, depending on location and experience.



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