Customer Service Professional
Há 4 dias
Become a valued member of our dynamic team in mainland Portugal as a Customer Support Representative. This role offers a rewarding experience while working from home, providing excellent customer satisfaction by addressing inquiries, resolving issues, and offering technical assistance in an approachable and friendly manner.
- Ensure outstanding customer satisfaction through timely and effective issue resolution.
- Manage and respond to customer requests via phone and email with professionalism and warmth.
- Meet and exceed customer service quality and productivity goals, adhering to compliance regulations.
This position requires a native-level proficiency in Danish and a minimum B2 level of English for successful communication with clients. Additionally, a high school diploma or higher education certificate is necessary. A valid Portuguese work permit or nationality that allows EU-country work is also required.
What We Offer- A competitive salary of €17,079 per year, plus a performance bonus starting from the 4th month.
- Full-time schedule (40 hours/week) Monday-Sunday from 8:00-17:00.
- Health insurance after six months of employment.
- 22 vacation days per year.
- Paid professional training opportunities.
- Employee discounts on company products and services.
- A fun and engaging company-wide initiative program.
- An excellent work culture with a strong emphasis on teamwork and collaboration.
Our organization is a global leader in the Business Process Outsourcing (BPO) industry, with over 170,000 employees worldwide. We strive to deliver exceptional experiences for our clients across various brands, utilizing innovative solutions, technology, and expertise to meet operational needs and provide seamless customer interactions.
About Living in LisbonLisbon offers a vibrant city life with a rich cultural heritage. The city's benefits include affordable living costs, delicious cuisine, famous cafe culture, and a large international community. With its warm climate and proximity to the Atlantic coast, Lisbon provides an ideal environment for personal and professional growth.
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