Lisbon Customer Service Professional
1 semana atrás
Exciting Opportunity:
We are seeking a highly skilled and customer-focused professional to join our team in Lisbon as a Customer Service Representative. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and wants to take their career to the next level in a vibrant and multicultural environment.
About the Role:
This role involves serving as a trusted consultant for partners, helping them develop and optimize their channels. You will be responsible for driving platform usage and content creator adoption of various tools and features, understanding customer needs, and providing tailored solutions. Additionally, you will manage a high volume of potential clients daily through video calls, emails, and phone calls, prioritizing and managing portfolios, and identifying opportunities to follow up with content creators over time.
Your Skills:
To succeed in this role, you will need:
- • Fluent Turkish and English (C1 level) language skills
• Social media knowledge and the ability to evaluate online social media, web page content, and advertising
• Analytical skills to generate structured intelligence reports for stakeholders using relevant information
What We Offer:
As a valued member of our team, you can expect:
- • A Portuguese employment contract for peace of mind
• Holiday compensation for working on public holidays
• Generous leave entitlement, including 22 days of holiday per year
• A dynamic team environment with a positive atmosphere and opportunities for professional development
• Accommodation support in a single room in one of our shared company apartments
• Free language classes and other benefits
Our estimated salary for this role is €40,000 - €60,000 per annum, depending on experience and qualifications.
Join Our Team: If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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