Clever PR Manager

Há 4 dias


Lisboa, Lisboa, Portugal Cleverly Lda (Portugal) Tempo inteiro

At Zendesk, we're driving exceptional service for every person on the planet. Our mission is rooted in the belief that behind every interaction is an opportunity to make a human connection.
We are seeking a skilled EMEA Public Relations Manager with expertise in the German market to join our Global Communications Team based in Lisbon. As part of this role, you will be responsible for executing our PR strategy in Germany, developing media relations, organizing press events, and creating compelling content to position Zendesk as a leader in AI-powered Customer Experience (CX).
You must have fluency in German to perform your daily activities effectively.

Key Responsibilities:
  • Develop and implement effective public relations campaigns that align with our global communications strategy, focusing on the German market.
  • Build and maintain strong relationships with key German media outlets, journalists, and influencers to secure media coverage in top-tier publications.
  • Write, edit, and distribute press releases, articles, and other PR content that communicate our brand messages effectively.
  • Organize and manage press interviews, media briefings, and other events to generate positive publicity.
  • Collaborate with our social media team to amplify our PR campaigns.
  • Track media coverage, analyze PR campaign effectiveness, and provide regular reports to management.

Requirements:

  • Extensive experience in external communications, corporate communications, or a related field.
  • Fluency in German required (native or Business Advanced level).
  • Fluency in English (written and spoken).
  • Strong writing and editing skills, with the ability to craft compelling narratives and messages.
  • Excellent interpersonal and communication skills, with the ability to build and maintain media relationships.
About Zendesk:

Cleverly Lda (Portugal), a dynamic company dedicated to fostering exceptional customer experiences through innovative software solutions. We believe in empowering our employees to thrive in a fulfilling and inclusive work environment. Join us as we accelerate our ambition to power exceptional service for every person on the planet.

The estimated annual salary for this role is approximately €70,000 - €90,000 depending on qualifications and experience. A hybrid work model allows for flexibility while promoting onsite collaboration and learning opportunities. Relocation assistance may be available for the right candidate, depending on circumstances and location.


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