Customer Support Specialist
2 semanas atrás
Job Overview
Talingual Ltd is seeking a highly skilled and motivated Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients.
About the Role
This role involves representing Talingual Ltd as a Customer Service Advisor. Your key responsibilities will include reviewing user feedback, investigating app issues, and solving problems in a timely manner via phone, email, or live chat.
Requirements
To succeed in this role, you must have fluency in Hebrew and a good command of English. Additionally, you should possess eagerness to learn and attention to detail. A flexible attitude and ability to adapt in a changing environment are also essential.
What We Offer
We offer a competitive salary of approximately €32,000 per annum, depending on experience. You will work remotely via online video conferencing, with a relocation bonus of Euro 2000 offered for those relocating to Lisbon from outside Portugal. Temporary accommodation will be provided, along with further assistance in finding permanent accommodation. Benefits include training, career opportunities, a monthly language bonus, and free tea/coffee and water.
Important Details
Please note that the successful candidate must have an EU passport or other eligibility to work documents for Portugal. Office hours are between 8h-18h, with days off on Fridays and Saturdays.
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