Customer Advocacy Storyteller

3 semanas atrás


Lisboa, Lisboa, Portugal Vml South Africa Tempo inteiro

We're seeking a skilled copywriter to lead our customer advocacy programme, focusing on developing compelling stories that highlight the transformative power of our tech client's solutions.

The ideal candidate will play a critical role in bringing to life the human stories behind the technology, capturing how businesses and their leaders leverage our client's innovations to drive business success, empower people, and shape the future of responsible innovation.

The job entails leading the creative development of customer stories for our client's marketing communications engine, which showcases business transformations through innovative technology. This involves conducting interviews with key stakeholders to gather insights and information necessary for building the narrative.

The successful candidate will write compelling customer stories that focus on the people behind the technology, detailing the positive changes enabled by our client's solutions. Adhering to brand guidelines, all content will be written in American English, ensuring alignment with legal and compliance policies.

As the creative lead, you'll provide editorial leadership, guiding and approving the work of supporting editors involved in the programme, ensuring high standards of content quality. You'll create a range of supporting written assets, including internal and external email announcements, sales-oriented documents, social media captions and content, and video scripts.

You'll also act as the creative lead during video shoots, collaborating with production teams and handling client feedback professionally. A strong background in writing customer advocacy or business transformation stories is essential, along with versatile writing skills and experience working with tech brands and compliance guidelines.

We offer a competitive salary, estimated at €45,000 - €60,000 per annum, depending on experience. Benefits include a dynamic work environment, opportunities for growth and development, and a chance to work with a talented team. Based in Lisbon, Portugal, this role requires working from the office 2 days per week.

This is an excellent opportunity for a skilled writer to make a meaningful impact in the tech industry, working closely with our client to bring their story to life.



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