Technical Support Professional
4 semanas atrás
We are seeking highly skilled German language speakers to work for a reputable brand such as Microsoft in Portugal. This is an excellent opportunity to apply your IT knowledge and continue your career development with a top industry brand.
Job Overview
This role involves providing technical support to corporate customers (SMBs) and partner companies on various Microsoft products, including software such as Intune, Teams, Sharepoint, and Office 365, as well as system administration.
Responsibilities
- Provide advice and support to Microsoft corporate customers and partner companies on technical queries
- Contact customers via telephone and email in both German and English
- Solve technical problems with IT administrators, managers, and other employees of the partner companies
- Identify relevant processes and forward corresponding feedback to other teams
Requirements
- Native level of German and fluent level of English
- Minimum one year of experience in technical support or as a system administrator
- Excellent communication skills
- Able to work under pressure and meet deadlines
- Good team player
Benefits
- Attractive salary of approximately €35,000 per annum
- €200 productivity bonus
- Private health insurance
- Flexible remote working arrangements from anywhere in mainland Portugal
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