Technical Helpdesk Professional
Há 2 dias
About UsQuanteam - Portugal (Rainbow Partners Group) is a pioneering consulting firm dedicated to serving the Banking, Finance, and Financial Services sectors. Our organization prides itself on upholding close-knit relationships, fostering teamwork, embracing diversity, and striving for excellence.
We boast an impressive representation of 35 nationalities across our 10 global offices, all working together to achieve significant goals in sustainability and enhancing work-life balance.
Service SpecializationWe provide expert advice that combines business acumen and IT prowess, catering to a diverse range of corporate clients within the Front-to-Back spectrum.
- Quantitative Finance Solutions
- Risk Management and Compliance
- Financial Operations and Planning
- Business Transformation and Organizational Development
- Information Systems Implementation
The PositionWe are seeking an accomplished IT Support Technician (Helpdesk) to deliver top-notch technical assistance in a large-scale client setting.
Main Responsibilities:Render seamless remote and on-site technical support servicesImplement established procedures and oversee support requests through our centralized ticketing systemManage warehouse operations, inventory management, logistics, and other behind-the-scenes aspects connected to IT assetsKey Competencies:Successful track record in customer-facing roles with prior experience in IT supportA keen analytical mind with exceptional problem-solving and troubleshooting abilitiesFamiliarity with corporate software applications and productivity toolsAwareness of information security best practicesStrong ability to quickly identify and address technical issues
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