Czech Language Technical Support Expert
3 semanas atrás
Job Title: Czech-Speaking Technical Support Specialist
Job Description:
We are seeking a highly skilled Czech-speaking Technical Support Specialist to join our team at Hartmann Recruitment. As a Technical Support Specialist, you will work closely with our clients to resolve complex technical issues related to Office 365, Microsoft Teams, and Azure Active Directory.
Key Responsibilities:
- Provide expert technical support to Microsoft enterprise customers, resolving issues related to Office 365, Microsoft Teams, and Azure Active Directory.
- Troubleshoot technical problems and collaborate with engineers, product groups, and management to find the best solutions.
- Maintain a high standard of customer satisfaction by managing expectations and delivering efficient support in Czech and English.
- Ensure all requests adhere to the Service Level Agreement (SLA) and document your technical work for future reference.
Requirements:
- Strong technical expertise in Office 365, Exchange Online, and networking protocols (Kerberos, DNS, NTLM, etc.).
- Experience working with Azure Active Directory Connect, Active Directory, and PowerShell.
- Excellent communication skills in Czech and English (both written and spoken).
- A customer-focused mindset with the ability to thrive in a fast-paced, dynamic environment.
Benefits:
- Competitive salary and benefits, including meal and holiday allowances.
- Health insurance starting from day one.
- Relocation package: Assistance with your move to Lisbon, including a fully equipped company-rented apartment for the first 14 months, with all expenses (utilities, internet, etc.) covered.
- Flight reimbursement and a free annual flight back to your home country.
- Continuous development opportunities and access to Microsoft's latest technology.
About Hartmann Recruitment:
Hartmann Recruitment is a leading recruitment agency specializing in IT and technology recruitment. We are passionate about connecting talented professionals with exciting job opportunities that match their skills and interests.
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