Czech Language Technical Support Expert

3 semanas atrás


Lisboa, Lisboa, Portugal Hartmann Recruitment Tempo inteiro

Job Title: Czech-Speaking Technical Support Specialist

Job Description:

We are seeking a highly skilled Czech-speaking Technical Support Specialist to join our team at Hartmann Recruitment. As a Technical Support Specialist, you will work closely with our clients to resolve complex technical issues related to Office 365, Microsoft Teams, and Azure Active Directory.

Key Responsibilities:

  • Provide expert technical support to Microsoft enterprise customers, resolving issues related to Office 365, Microsoft Teams, and Azure Active Directory.
  • Troubleshoot technical problems and collaborate with engineers, product groups, and management to find the best solutions.
  • Maintain a high standard of customer satisfaction by managing expectations and delivering efficient support in Czech and English.
  • Ensure all requests adhere to the Service Level Agreement (SLA) and document your technical work for future reference.

Requirements:

  • Strong technical expertise in Office 365, Exchange Online, and networking protocols (Kerberos, DNS, NTLM, etc.).
  • Experience working with Azure Active Directory Connect, Active Directory, and PowerShell.
  • Excellent communication skills in Czech and English (both written and spoken).
  • A customer-focused mindset with the ability to thrive in a fast-paced, dynamic environment.

Benefits:

  • Competitive salary and benefits, including meal and holiday allowances.
  • Health insurance starting from day one.
  • Relocation package: Assistance with your move to Lisbon, including a fully equipped company-rented apartment for the first 14 months, with all expenses (utilities, internet, etc.) covered.
  • Flight reimbursement and a free annual flight back to your home country.
  • Continuous development opportunities and access to Microsoft's latest technology.

About Hartmann Recruitment:

Hartmann Recruitment is a leading recruitment agency specializing in IT and technology recruitment. We are passionate about connecting talented professionals with exciting job opportunities that match their skills and interests.


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