Customer Retention Strategist

We are looking for a highly motivated and organized individual to join our team as a Customer Retention Strategist. In this role, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.The ideal candidate has experience in renewals, account management, or...

Cex is looking for a skilled Retention Marketing Specialist to support our Retention Manager in executing and optimizing multi-channel communication campaigns. This role offers the opportunity to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies.In this position, you will be responsible for setting up,...

Key Responsibilities:Support senior leaders in optimizing CRM initiatives and tracking campaign performance.Deliver actionable insights to enhance customer acquisition and retention.

Job SummaryPagerDuty is seeking a highly skilled professional to join our team as a Customer Success Strategist. As a key member of our customer success team, you will be responsible for developing and executing strategies to drive software adoption and business value for an assigned portfolio of customers. Your primary goal will be to ensure high retention...

Your ResponsibilitiesDevelop and execute customer marketing strategies to drive retention, engagement, and advocacy throughout the customer lifecycle.Design and lead campaigns targeting critical customer milestones (e.g., renewals, upsell opportunities), ensuring measurable impact on retention and revenue.Manage customer advocacy initiatives by project...

We are seeking a highly skilled Renewal Portfolio Manager to join our dynamic and customer-focused team at PagerDuty, Inc.This role is responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.ResponsibilitiesOwn the subscription renewal process for assigned customers,...

PagerDuty empowers teams to drive business forward through our Operations Cloud. As a Customer Retention Specialist, you will play a key role in maintaining and expanding customer relationships in a fast-paced, high-growth environment.You will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates...

About the OpportunityWe are excited to offer a unique opportunity for a Customer Renewal Strategist to join our dynamic team.About the RoleAs a Customer Renewal Strategist, you will be responsible for developing and executing strategies to maximize contract value while strengthening customer relationships.Key ResponsibilitiesDeveloping and executing...

About the RolePagerDuty is seeking a skilled professional to join our team as a Customer Retention Specialist. In this role, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.You will collaborate closely with internal teams, including...

About the Role:We are looking for a Customer Retention Manager to join our team at PagerDuty. In this key role, you will be responsible for managing the subscription renewal process, collaborating with internal teams, and driving customer adoption and retention.Key Responsibilities:Own the subscription renewal process for assigned customers, ensuring...

About the JobWe are looking for a talented Customer Retention Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers.Job DescriptionManage the subscription renewal process for assigned customers, ensuring contract retention and...

PAGERDUTY empowers teams to drive business forward through our Operations Cloud. We are seeking a skilled Digital Renewal Strategist to join our dynamic team. As a key member, you will manage the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.Key ResponsibilitiesOwn the...

Cex.IO is seeking a talented Communication Strategist to spearhead internal user communications and create a comprehensive multi-channel communication system that drives engagement and business results. This critical role requires strategic thinking and hands-on execution.The successful candidate will lead efforts to work with our 15 million-strong user...

About the RoleWe are seeking a seasoned professional to join our dynamic team as a Contract Value Strategist. In this role, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.You will collaborate closely with internal teams, including...

Customer Engagement StrategistWe are seeking a Customer Engagement Strategist to join our Regional Customer Success team. In this role, you will engage with stakeholders to study the viability of proposed solutions and understand cyber threats in financial and payment sectors.Your responsibilities will include identifying optimization opportunities for...

At TN Portugal, we're looking for a Customer Experience Strategist to join our team.About the RoleThis is an exciting opportunity to work with our strategic customers and drive their business success. As a Customer Experience Strategist, you'll be responsible for delivering exceptional customer experiences that meet their needs and exceed their...

PagerDuty is a global leader in digital operations management, revolutionizing how critical work gets done through our Operations Cloud.About UsWe are seeking a talented Renewal Manager to join our dynamic and customer-focused team. This role involves managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention...

About the JobWe are seeking a highly motivated and organized individual to join our team as a Subscription Retention Specialist. As a key member of our customer success team, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers. Your primary goal will be to ensure high retention rates and maximize...

**Role Overview**The Subscription Retention Specialist is responsible for owning the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.About You:2+ years of experience in renewals, account management, customer success, inside sales, or a similar role.Proven track record of driving revenue growth...

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through our Operations Cloud.Job DescriptionThis Renewal Manager role is responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value. The ideal candidate will have strong...