Customer Retention Manager

We are seeking a highly skilled Renewal Portfolio Manager to join our dynamic and customer-focused team at PagerDuty, Inc.This role is responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.ResponsibilitiesOwn the subscription renewal process for assigned customers,...

PagerDuty empowers teams to drive business forward through our Operations Cloud. As a Customer Retention Specialist, you will play a key role in maintaining and expanding customer relationships in a fast-paced, high-growth environment.You will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates...

About the RolePagerDuty is seeking a skilled professional to join our team as a Customer Retention Specialist. In this role, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.You will collaborate closely with internal teams, including...

CEX.IO is looking for a Retention Manager to take charge of internal user communications and build a holistic multi-channel communication system, where each channel complements others to maximize engagement and business impact. This role involves working with 15 million existing platform users, identifying opportunities to convert lower-value cohorts into...

About Us: PagerDuty is a global leader in digital operations management. Our Operations Cloud revolutionizes how critical work gets done, powering the agility that drives digital transformation.The Job: As a Renewal and Retention Manager, you will play a key role in maintaining and expanding customer relationships in a fast-paced, high-growth...

**About the Role:**We are seeking a results-driven Retention and Growth Manager to join our dynamic and customer-focused team. As a key member of our customer success team, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers.This is an exciting opportunity to play a crucial role in maintaining and...

About the JobWe are looking for a talented Customer Retention Coordinator to join our team. As a key member of our customer-facing team, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers.Job DescriptionManage the subscription renewal process for assigned customers, ensuring contract retention and...

Cex is looking for a skilled Retention Marketing Specialist to support our Retention Manager in executing and optimizing multi-channel communication campaigns. This role offers the opportunity to gain hands-on experience in marketing automation, user engagement, and data-driven retention strategies.In this position, you will be responsible for setting up,...

We are revolutionizing how critical work gets done through our Operations Cloud. As a Portfolio Growth Manager at PAGERDUTY, you will play a key role in maintaining and expanding customer relationships in a fast-paced environment. Your primary responsibility will be to manage the subscription renewal process for an assigned portfolio of customers.About the...

About UsPhiture empowers teams of all kinds to do the critical work that moves business forward through the Phiture Operations Cloud.About the RoleWe are seeking a Customer Retention Strategist to join our dynamic and customer-focused team. As a key member of our operations team, you will be responsible for developing and executing strategies to increase...

PagerDuty empowers teams of all kinds to do the critical work that moves business forward through our Operations Cloud.Job DescriptionThis Renewal Manager role is responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value. The ideal candidate will have strong...

The RoleWe're looking for a Customer Engagement Specialist to join our team and help us enhance player engagement and retention. As a key member of our CRM team, you'll be responsible for executing a customer-centric strategy to boost player loyalty and retention on our platform.Key Responsibilities:

We are looking for a highly motivated and organized individual to join our team as a Customer Retention Strategist. In this role, you will be responsible for managing the subscription renewal process for assigned customers, ensuring high retention rates and maximizing contract value.The ideal candidate has experience in renewals, account management, or...

We are seeking an experienced customer marketing manager to join our team in Lisbon and drive our customer marketing efforts forward. As a key member of our marketing team, you will be responsible for developing and executing customer marketing strategies that drive retention, engagement, and advocacy throughout the customer lifecycle.Key...

Job Overview:We are seeking a skilled Subscription Retention Specialist to join our dynamic team at PagerDuty, Inc. In this critical role, you will be responsible for managing the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value.About the Position:As a key member of our...

Required Skills and QualificationsTo succeed in this role, you will need:Bachelor's degree in Business, Marketing, Communications, or a related field (preferred).3+ years of experience in Customer Success, Sales, Account Management, or a related field.Experience in subscription-based businesses or recurring revenue models is a plus.Strong...

About UsPagerDuty, Inc. is a global leader in digital operations management. Our mission is to empower teams of all kinds to do the critical work that moves business forward through our innovative platform.We are seeking a talented Renewal Portfolio Manager to join our dynamic team. As a Renewal Portfolio Manager, you will play a key role in driving customer...

Key ResponsibilitiesOur ideal candidate will own the subscription renewal process, ensuring contract retention and customer satisfaction. They will partner with Customer Success Managers to execute success strategies that drive software adoption and business value.The successful candidate will develop and execute negotiation strategies to maximize contract...

About the PositionThis CSM role is ideal for someone who wants to ensure customer satisfaction through effective communication and problem-solving. Your duties include handling onboarding, training, and customer satisfaction, as well as creating customer documents.What We OfferWe provide a dynamic and stimulating environment, where you can grow...

PagerDuty empowers teams to drive business forward through the PagerDuty Operations Cloud. Our dynamic and customer-focused team is seeking a Renewal Manager to join us.Renewal ManagerAs a Renewal Manager, you will own the subscription renewal process for an assigned portfolio of customers, ensuring high retention rates and maximizing contract value. You...