Customer Success Manager
2 meses atrás
Infraspeak - Dawn of a New Era Our vision for intelligence, together with an ever-ending search for personalization, makes Infraspeak a unique Intelligent Maintenance Management Platform (IMMP) that helps thousands of teams every day.
We make our customers' life much easier. They can do more with their current resources; they deliver what's expected from them. They reach their goals. Why? Because our platform truly reflects our motto: Be a Source of Good Life The time of software being just a repository of information is clearly over. That's why Infraspeak is not just a system of records. It's a system of intelligence that collects data and transforms it into real actions by using state-of-the-art technology and making it accessible to teams of all sizes.
Our intelligent platform works for our customers to overcome today's challenges and future-proof their operation. Yes, the future: no matter how it looks
We were proudly born in Porto, Portugal, to the world. We are a fast-growing company that partners with customers from Asia to Europe to Africa to the Americas and builds with some of the world's most relevant investors.
We say that we have limited resources –– we all do, right? –– but unlimited ambitions. Come help us grow and chase bigger wins
We believe in meritocracy, holacracy and ownership.We believe that only great teams can build great products –– and customers are part of our team.We believe happiness is in the path, not at the end of it.For us, simplicity is the ultimate sophistication –– thanks, Leo da VinciAs Customer Success Manager, you will be mostly working at the office or home, and occasionally visiting customers. You will be responsible for managing your own portfolio of customers, focused on UK & I markets, making sure that they achieve the expected outcomes.
The ideal candidate must have great interpersonal and organizational skills and, while not mandatory, we prefer candidates to have prior knowledge about maintenance operations in areas such as technical assistance and facility management.
Experience With Maintenance And CRM Software Is Also Valued. What will you do?
Manage your own customer portfolio Partner with customers taking ownership right after they are active Become a trusted advisor to our customers by understanding strategic requirements and implementing solutions Ensure maximum satisfaction and success of customers in your portfolio Identify and leverage upselling and cross-selling opportunities Collect feedback on the product and identify improvement opportunities Assist in Product Management with feature design, user experience, and road mapping Occasionally support sales teams with technical demos.What do we expect from you?
Native English speakerPassion for teaching, and a positive attitude toward issues and challenges Energy and enthusiasm for working with customers Hard work ethic and self-starter mentality Availability to occasionally travel across the country and abroad Experience using CRM and Cloud software Prior knowledge of Technical Assistance, Facility Management, or Hospitality operations is preferred, but not a requirement Experience using maintenance management software is preferred, but not a requirement Experience with software implementation is highly valued Training in Project Management (is a plus) Keep learning: constantly acquire new skills and don't be afraid of trying something new Contributor with insights from interaction with customers to help refine technical requirements. Effective communicator and team worker.What do we offer?
A challenging environment in an agile company, where you will see the company (and yourself) grow beyond a dozen people to a worldwide reference in the field (some people call it ambition, we call it focus)A comprehensive two-week onboarding program in Porto Remote working culture Monthly office day in London followed by after-work activities Quarterly SPIFFS and incentives The opportunity to shape our future in the UK market Flexible working hours, competitive compensation, performance-oriented bonuses, and perks Monthly Perks allowance to help you with your role Excellent bonus tied to delivery quality and KPI's Regular training and coaching sessions.
#J-18808-Ljbffr
-
Customer Success Manager
2 semanas atrás
Porto, Portugal Devexperts LLC Tempo inteiroDevexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job DescriptionWe are looking for a...
-
Customer Success Manager
3 meses atrás
Porto, Portugal Devexperts Llc Tempo inteiroDevexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job DescriptionWe are looking for a...
-
Customer Success Manager
3 meses atrás
Porto, Portugal Devexperts Llc Tempo inteiroDevexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description We are looking for a...
-
Customer Success Manager
7 meses atrás
Porto, Portugal Geomiq Tempo inteiro**Customer Success Manager**: Hybrid/Remote **At Geomiq, we’re inspired every day by our customers and teammates.** Geomiq is the UK’s leading Digital Manufacturing Marketplace. An innovative B2B MaaS (Manufacturing as a Service) platform and Artificial Intelligence (AI) powered system that connects buyers and sellers with unprecedented...
-
Senior Customer Success Manager
6 meses atrás
Porto, Portugal 1WorldSync Tempo inteiroDo you want to help retailers increase their sales and profitability online? Are you someone who likes to take initiative, be a go-getter exceeding expectations? Good news! 1WorldSync is looking for a **Senior Customer Success Manager **to join our team in our Porto or Lisbon office locations in Portugal as part of the 1WorldSync Product Bundles...
-
Customer Success Manager
7 meses atrás
Porto, Portugal Cercle Tempo inteiro**Opportunity**: Customer Success Manager **About our client**: Our client is at the forefront of innovation in the logistics and technology sector, committed to enhancing operational efficiencies and customer satisfaction. They offer a dynamic and collaborative environment that fosters professional and personal growth. **Responsibilities**: - Cultivate...
-
Customer Success Manager
3 meses atrás
Porto, Portugal Siena AI Tempo inteiro**About Siena**: Siena is building enterprise empathic AI Agents powered by reasoning-adept LLMs. Siena is the first AI Agent of its kind, designed to integrate with existing systems and interact with customers across multiple channels from a single, unified platform. If you're excited about the intersection of human-to-machine communication and want to be...
-
Customer Success Manager H/F
2 semanas atrás
Porto, Portugal Systems Accountants Tempo inteiroWho is the company and context?We are currently looking for a Customer Success Manager H/F for one of our large international clients. The role is based in Paris.What will I be doing?As a Customer Success Manager H/F, your responsibilities will include:Drive Customer Success through customer portfolio adoption, growth, satisfaction, and long-term...
-
Customer Success Manager H/F
3 semanas atrás
Porto, Portugal Systems Accountants Tempo inteiroWho is the company and context? We are currently looking for a Customer Success Manager H/F for one of our large international clients. The role is based in Paris. What will I be doing? As a Customer Success Manager H/F, your responsibilities will include: Drive Customer Success through customer portfolio adoption, growth, satisfaction, and long-term...
-
Customer Success Manager H/F
2 semanas atrás
Porto, Portugal Systems Accountants Tempo inteiroWho is the company and context?We are currently looking for a Customer Success Manager H/F for one of our large international clients. The role is based in Paris.What will I be doing?As a Customer Success Manager H/F, your responsibilities will include:Drive Customer Success through customer portfolio adoption, growth, satisfaction, and long-term retention;...
-
Customer Success Manager
1 semana atrás
Porto, Porto, Portugal Olr Tempo inteiroOlr is seeking a seasoned professional to fill the role of Customer Success Manager. As a key member of our team, you will be responsible for ensuring the successful delivery of projects and services to our clients. This includes managing operations and small projects for one or more accounts, working within a scrum methodology and a Continuous Delivery...
-
Customer Success Manager H/F
3 semanas atrás
Porto, Portugal Systems Accountants Tempo inteiroWho is the company and context? We are currently looking for a Customer Success Manager H/F for one of our large international clients. The role is based in Paris.What will I be doing? As a Customer Success Manager H/F, your responsibilities will include:Drive Customer Success through customer portfolio adoption, growth, satisfaction, and long-term...
-
Customer Success Area Manager
Há 1 mês
Porto, Porto, Portugal Nonius Tempo inteiro{"title":"Job Description","description":"About NoniusNonius is a leading provider of Guest Technology solutions, empowering hotels and other hospitality establishments to deliver exceptional digital guest experiences.We are seeking a skilled professional to join our Cloudscreen business unit as a Customer Success Area Manager.This role offers a unique...
-
Customer Success Manager
4 meses atrás
Porto, Portugal Geomiq Tempo inteiro**We are Manufacturing the Future!** Geomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide instant access to reliable production methods through our digital platform. As the UK’s leading Digital Manufacturing Marketplace, we provide an innovative B2B MaaS (Manufacturing as a Service)...
-
Customer Success Ambassador
Há 1 mês
Porto, Porto, Portugal Infraspeak Tempo inteiroAbout InfraspeakInfraspeak is an innovative Intelligent Maintenance Management Platform (IMMP) that empowers teams to achieve their goals. Our platform reflects our motto: Be a Source of Good Life. We believe in making our customers' lives easier by providing them with the tools they need to succeed.We were born in Porto, Portugal, and have since grown into...
-
Customer Success | Area Manager
Há 1 mês
Porto, Portugal Phiture Tempo inteiro.About Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most...
-
Customer Success | Area Manager
Há 1 mês
Porto, Portugal Phiture Tempo inteiro.About NoniusNonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most...
-
Customer Success Manager Portugal
7 meses atrás
Porto, Portugal Instaleap LLC Tempo inteiro**What this is all about**: We are a global company focused on developing the best fulfillment & delivery technology in the world. We provide leading retailers such as Walmart, Falabella, and HEB with advanced software solutions to conquer the eCommerce market through flawless operations. Our technology is designed to operate at a large scale, driving cost...
-
Customer Success Team Manager
Há 1 mês
Porto, Porto, Portugal Phiture Tempo inteiroAbout PhitureWe provide cutting-edge Guest Technology solutions for a seamless Digital Guest Journey. Our in-house built solutions ensure highly integrated and competitive offers. Our technology serves over 536,420 rooms worldwide across renowned international chains and iconic independent hotels. We also cater to other markets like Outdoor, Apartments,...
-
Customer Success | Area Manager
Há 1 mês
Porto, Portugal Phiture Tempo inteiroAbout Nonius Nonius provides the most complete Guest Technology solutions portfolio for a contactless Digital Guest Journey. All solutions are built in-house allowing highly integrated and competitive offers. Our technology solutions serve more than 536,420 rooms worldwide – in Hotels of the most renowned international chains and several of the most...
