Customer Support

Há 2 dias


Portugal Real Recruitment Solutions Tempo inteiro

You will work in **Lisbon**, **Portugal**:

- **Recruitment Process**: Easy online recruitment process (phone call interview)
- **No Experience Needed**: Previous experience is not required. What matters are your language skills and willingness to learn new things

We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included.

**About the project**:
You will be providing services for an online travel platform that helps users book flights, hotels, car rentals, vacation packages, and activities. It offers a wide range of travel options and deals, allowing customers to plan trips easily. The company is known for its user-friendly interface and travel rewards program.

**Your Responsibilities**:

- Assist customers with issues or unexpected problems with hotel reservations.
- Quickly and efficiently resolve urgent situations.
- Stay calm and constructive in sensitive situations.
- Focus on finding effective solutions tailored to customer needs while enhancing team performance.

**Requirements**:

- Fluency in Italian (must be at least C2)
- Communicative level of English ( at least B2)
- You live in Lisbon or you are ready to relocate
- Ability to communicate clearly and effectively

**What you will gain**:

- full time contract
- **Salary without accommodation: 1366 euros gross / month**:

- Salary with accommodation (room in shared apartment with bills included): 1040 euros gross / month
- Public and Private health insurance provided by the employer

Note: EU citizenship or full working rights are required

?PORld>

Pay: 1,360.00€ - 1,366.00€ per month

Application Question(s):

- When can you start working?

**Language**:

- Italian (required)
- English (required)



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