Customer Service Representative
3 meses atrás
**Experience the power of a game-changing career**
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
If you’re looking to grow and be inspired, as a **Customer Service Representative in Lisbon, Portugal (On-Site)** you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.
**Career growth and personal development**
We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At Concentrix, there’s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
**What you will do in this role**
As a Customer Service Representative, you will:
- Respond to inbound customer requests, documenting relevant case information
- Assure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)
- Respond appropriately or escalate customers to higher tiers of support as defined and documented
- Collaborate with other technicians to resolve or properly close help tickets
**Your qualifications**
Concentrix is a great match if you:
- Have a high level of Dutch (written and oral) and fluent in English (B2)
- Possess excellent writing and verbal communication skills to simplify technical language for non-technical users
- Demonstrate patience when communicating and solving issues
- Keep up with the latest IT and tech-related trends
- Are proactive, self-motivated, and a great team player
If you feel you don’t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role.
**What’s in it for you**
In this role, we offer benefits that help you support your unique lifestyle:
- Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)
- Competitive salary and performance bonus
- Central location in Lisbon, Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes
**Experience the best version of you**
**Concentrix is an equal-opportunity employer**
**Eligibility to work**
In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.
**#nordics**
Soort dienstverband: Fulltime
Taal:
- Dutch (Vereist)
-
Portugal Helpware-Inc Tempo inteiroAbout Helpware-Inc, a technology-driven company with global presence, we are seeking a Customer Service Representative to provide top-notch support to customers worldwide. Our team is driven by the purpose of delivering exceptional service and ensuring customer satisfaction.Job DescriptionWe are looking for a dynamic and empathetic individual to join our...
-
Customer Representative
3 meses atrás
Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Customer Representative
3 meses atrás
Portugal Webhelp Portugal Tempo inteiro**Experience the power of a game-changing career** Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized...
-
Spanish Customer Support Representative
2 semanas atrás
Portugal Helpware-Inc Tempo inteiroAbout Helpware-IncHelpware-Inc is a technology-driven company with offices in multiple countries, providing top-notch customer experience and operational support for modern companies. Our team of professionals is driven by the purpose of delivering best-in-class value-adding services to our partners by leveraging empowered teams, innovative solutions, and...
-
Restaurant Sales Representative
2 semanas atrás
Portugal Tripadvisor Tempo inteiroUnlock Career Opportunities">We are a leading restaurant booking platform, and we're looking for an ambitious Restaurant Sales Representative to join our team. As a key member of our sales team, you will play a crucial role in driving business growth and expanding our distribution network across Europe.">About the Role:">This is a dynamic opportunity for a...
-
Customer Support with Hebrew
3 meses atrás
Portugal Real Recruitment Solutions Tempo inteiroWork in Lisbon, Portugal - **With the opportunity to start on: 07.10, 21.10 and more**: - **3000 Euro Signing Bonus**: - No previous experience is required as complete training will be provided. We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content...
-
Polish Speaking B2B Sales Representative Relocate
2 semanas atrás
Portugal DK Global Recruitment Tempo inteiro**Polish Speaking B2B Sales Representative - Relocation Provided!** **JOB TITLE **:B2B Sales **LOCATION **:Athens, Greece **WORKPLACE **:Work from an office in Athens **INDUSTRY**: BPO/Call Centre **LANGUAGES **:Native Polish, C1 English **SALARY **:1,400€ **RELOCATION **:Provided **Responsibilities**: - Sourcing, contracting, and engaging both...
-
Zettle By Paypal
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiro**Efficient and fast online recruitment process**: - **We do NOT require previous experience**, we will teach you everything - Work in **Lisbon**, Portugal We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European...
-
Chief Executive Officer Communication Specialist
4 semanas atrás
Portugal 3R Truck Service Tempo inteiroAbout UsAt 3R Truck Service, we believe in the power of innovative solutions and customer-centric approach. As a dynamic and international company, we strive to create effective ways to achieve sustainable success.Job DescriptionIn this role, you will support CEO communication activities by performing administrative tasks. Your responsibilities may...
-
Foot Locker
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiroWe are seeking dedicated professionals who are willing to **work from the office in Lisbon, Portugal.** We are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. **Here's what you can...
-
Technical Innovator for Customer Experience
1 semana atrás
Portugal Goldenergy Tempo inteiroAbout Goldenergy: We are a dynamic and innovative company dedicated to elevating customer experiences through advanced technical solutions. Our team is passionate about using cutting-edge technologies to improve customer service processes in our B2C points of delivery for power and gas.Job DescriptionThe Junior Product Owner role involves managing projects...
-
Medical Sales Representative
Há 1 mês
Portugal Penumbra Europe Gmbh · Todo O País · Expira Em 5 Dias Tempo inteiroKey Responsibilities Primary Objectives: Drive the acquisition of new customers in the hospital environment, focusing on radiology, vascular surgery, and cardiology. Support, consult, and expand relationships with existing customers, ensuring seamless product use and real-time troubleshooting. Provide educational training for...
-
Global Retailer
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiro**Remote work from home**: - Various starting dates available, including: 25/09 and more! - Recruitment Process: Easy online recruitment process (phone call interview) - No Experience Needed: Previous experience is not required. What matters are your language skills and willingness to learn new things! We are recruiting on behalf of our client - a...
-
Customer Experience Coordinator
4 semanas atrás
Portugal Blueground Tempo inteiroOverviewWe are looking for a talented Customer Experience Coordinator to join our team in Portugal. Our vision is to make people feel at home wherever they choose to live, and we need someone with excellent communication skills and problem-solving abilities to help us achieve this goal.SalaryThe estimated salary for this role is €45,000 - €55,000 per...
-
Technical Innovation Manager
4 semanas atrás
Portugal Goldenergy Tempo inteiroCompany OverviewGoldenergy is a forward-thinking company dedicated to revolutionizing customer experiences through innovative technical solutions. We are seeking a highly motivated Junior Product Owner to join our team and contribute to this mission.">About the RoleThe Junior Product Owner will be responsible for managing projects from inception to...
-
Portugal Adecco Tempo inteiroAbout the Role:We are seeking a highly skilled French Veterinary Customer Support Expert to join our dynamic team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers while working remotely. Key Responsibilities:Engage with customers via phone and written channels, responding to inquiries...
-
Customer Support with Norwegian
3 semanas atrás
Portugal Real Recruitment Solutions Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. - **Efficient and fast online recruitment process**: - **We do NOT require previous experience**, we will teach you everything -...
-
Dutch Customer Advisor
2 semanas atrás
Portugal Talingual Tempo inteiro**Location**:work from home in Portugal **Role**:Dutch Customer Advisor for automotive brand **Salary**:basic gross p/m Euro 1180 + Euro 100 gross p/m performance bonus potential and 7.23 net Euro per working day food voucher **Working hrs**:40 hrs p/week rotational between Monday to Sunday 7am-7pm rotational **The Company** Our client is a global...
-
Sales Representative
4 semanas atrás
Portugal Real Recruitment Solutions Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. You will be singing the contract directly with the Portuguese employer. - **Fast and easy recruitment process**: - **The training...
-
Customer Support with Dutch Language
4 meses atrás
Portugal Real Recruitment Solutions Tempo inteiroWe are recruiting on behalf of our client - a world’s leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European markets, Portugal included. - **Efficient and fast online recruitment process**: - **We do NOT require previous experience**, we will teach you everything -...