Senior Commercial Account Executive, Belgium

Há 1 mês


Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

Drive Growth with Zendesk

We're seeking a talented Commercial Sales Executive to join our team at Zendesk, where we're accelerating our ambition to power exceptional service for every person on the planet. As a key member of our commercial team, you'll play a vital role in growing our commercial account base and closing deals of varying sizes and sales cycles.

Your Responsibilities:
• Drive top-line revenue growth by acquiring new commercial customers and developing innovative strategies for account expansion.
• Manage and nurture customer relationships ensuring maximum satisfaction and retention, and promoting long-term strategic partnerships.
• Proactively identify and pursue opportunities to cross sell additional products and services to existing customers to optimize account revenue and profitability.
• Leverage data insights, customer intents, and adoption history to effectively prospect new clients and enhance retention strategies, leading to improved conversion rates in new business pipeline and increased retention and expansion of existing clients.

Requirements:
• BA/BS degree or equivalent experience required.
• At least 5 years of B2B sales or solution engineering experience, preferably in the SaaS industry with a proven record of exceeding sales targets.
• Experience selling in the Belgian market. Must be fluent in Dutch, French is a plus.
• Expertise in navigating complex sales cycles and renewals, including multi-month, value-centric processes with proof of concept stages.
• Experience in managing and expanding customer relationships at various levels.
• Exceptional presentation, negotiation, and deal closing skills.
• Experience selling to VP and C-level executives both in person and using remote technology.
• An entrepreneurial spirit, strong collaboration skills, and a drive for continuous professional growth.
• Strong knowledge of industry trends and the ability to build relationships with key decision makers.
• Experience creating and leveraging territory and account plans.
• Familiarity with key Sales tools such as Salesforce, Outreach, and Clari.



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