Italian Customer Delight Specialist With Global Service Expertise
2 semanas atrás
**Position Overview:**
We are seeking a highly skilled and passionate customer experience specialist to join our team in Lisbon. This role requires strong communication skills in English and native Italian language proficiency.
**Key Responsibilities:
- Deliver exceptional customer service through various channels, ensuring timely and accurate responses.
- Identify and escalate issues that require further attention to ensure customer satisfaction.
- Collaborate with team members to enhance the overall customer experience and develop best practices.
**Qualifications: **
- Native Italian speaker with strong communication skills in English.
- Experience in customer service or a related field is advantageous.
- Ability to thrive in a team environment and manage multiple tasks simultaneously.
**Benefits:**
- Competitive salary of 45000 EUR per year, with performance-related incentives.
- Opportunities for professional development and career advancement.
- A dynamic and collaborative work atmosphere.
- Employee discounts and additional benefits.
**Work Schedule:**
Full-time, on-site position in Lisbon, working Monday to Friday with standard working hours.
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