Coffee Expert Partner

Há 3 dias


Braga, Braga, Portugal Phiture Tempo inteiro

**About Us Nestle Business Services**

Nestlé Business Services (NBS) plays a pivotal role within the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide.

Our team comprises diverse and multicultural professionals who are passionate about digital innovation and dedicated to driving continuous process improvement. We are seeking individuals who are eager to learn, team players, digitally-savvy, with an entrepreneurial mindset, and who thrive in a fast-paced, dynamic environment.

**What Makes You Successful?**

  • One- or two-years' experience in Customer Facing (mandatory).
  • Dominion of Microsoft Office (Outlook, PowerPoint, Excel...).
  • Proficiency in Portuguese.
  • Proficiency in English is an asset.
  • Good relational and communication skills.
  • Multitasking.
  • Positive mindset, eagerness to learn, and a team player attitude required.

**The Job: Coffee Specialist at Nestle Business Services**

We are currently seeking a Coffee Specialist at Nestlé Business Services. Reporting to the Team Lead, this role involves all the front office contacts with customers for the Nespresso brand.

A typical day includes:

  • Attending all types of contacts done by Nespresso customers by voice, email, or chat for both B2C and B2B business.
  • Welcome customers and identify their needs.
  • Advising customers and potential customers regarding Nespresso products and services.
  • Initiating customers into the art of coffee tasting and stimulating their curiosity about our complete range of products.
  • Conducting an initial analysis of reported machine malfunctions and guiding customers as effectively as possible to Technical Assistance.
  • Maximizing the sale of all available Nespresso products (coffee, machines, and accessories).

The estimated annual salary for this position is **€35,000 - €45,000** depending on your qualifications and experience. This figure is based on industry standards and expectations for this type of role in Portugal.

**What We Offer At NBS**

We prioritize the well-being and professional growth of our team members. Joining us will provide you with opportunities for development, immersion in a culturally diverse team, local and international exposure, flexible working environment, engagement and well-being activities, competitive salary, meal allowance card, flex benefits, membership in the Nestlé Club, free coffee, company equipment, medical support, e-learning courses, and career progression.



  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Sa is seeking a highly skilled Senior Coffee Experience Expert to join our team. As a key member of our Customer Service department, you will play a vital role in delivering exceptional customer experiences for Nespresso customers worldwide.About UsNestlé Business Services (NBS) is a leading provider of Shared Services and solutions to the Nestlé...

  • Nespresso Coffee Expert

    1 semana atrás


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About NespressoNestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide.We are seeking individuals who are eager to learn, team players, digitally-savvy, with an...

  • Coffee Expert Specialist

    3 semanas atrás


    Braga, Braga, Portugal Phiture Tempo inteiro

    **About Us**Nestle Business Services is a global leader in providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to the Nestle Group. Our team comprises diverse professionals who are passionate about digital innovation and dedicated to driving continuous process improvement.**Job Summary**We are seeking a Coffee...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Job Overview Nestlé Sa is seeking a motivated and customer-focused Coffee Specialist to join its team. The ideal candidate will have excellent communication skills, be fluent in Portuguese, and possess a passion for delivering exceptional customer experiences.About the Role As a Coffee Specialist at Nestlé Sa, you will be responsible for handling all...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    Nespresso Coffee Specialist JobWe are seeking a skilled Coffee Specialist to join our team at Nestl's Business Services, reporting to the Team Lead. The ideal candidate will have experience in customer-facing roles and be proficient in Portuguese.About the Role:Attend all types of contacts with customers for Nespresso brand via voice, email, or chat for...

  • Coffee Expert

    Há 4 dias


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, driving digital innovation and process improvement. We are seeking an individual with an entrepreneurial mindset who can thrive in a fast-paced environment. A Day in the Life of... Attend customer contacts for Nespresso brand via voice, email, or chat for both B2C and B2B...

  • Coffee Specialist Lead

    1 semana atrás


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About the RoleWe are seeking a highly skilled Coffee Specialist to join our team at Nestle Business Services. As a key member of our front office, you will be responsible for providing exceptional customer service to Nespresso customers via various channels.Job SummaryThis is a full-time position that requires strong communication and problem-solving skills....


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services is a key player within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to support Nestlé's engagement with millions of consumers worldwide. Our team comprises diverse and multicultural professionals who are passionate about digital innovation and dedicated to...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    **Nestle Business Services: A Hub for Digital Innovation**Nestle Business Services (NBS) is a dynamic organization that plays a pivotal role within the Nestle Group. We provide an array of services, including Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement to facilitate Nestle's global engagement with millions of consumers.We are...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About the RoleWe are seeking a highly skilled Coffee Specialist to join our team at Nestlé Business Services. As a Coffee Specialist, you will be responsible for providing exceptional customer service to clients of the Nespresso brand.Key ResponsibilitiesAttend all types of contacts done by Nespresso customers via voice, email, or chat for both B2C and B2B...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    About UsNestlé Business Services (NBS) is a leading provider of shared services to the Nestlé Group. We offer a range of services including supply chain, financial, HR, digital, and consumer engagement. Our team consists of diverse professionals who are passionate about innovation and dedicated to driving continuous process improvement.Job SummaryWe are...

  • Coffee Sales Professional

    3 semanas atrás


    Braga, Braga, Portugal Phiture Tempo inteiro

    Job SummaryWe are seeking a skilled Coffee Sales Professional to join our team at Nestlé Business Services. This role involves providing exceptional customer service and support for the Nespresso brand.About UsNestlé Business Services (NBS) is a global company that provides a range of services to support the growth and success of the Nestlé Group. Our...


  • Braga, Braga, Portugal Phiture Tempo inteiro

    Company OverviewNestl's Business Services (NBS) plays a pivotal role within the Nestl'e Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestl's engagement with millions of consumers worldwide.A Day in the LifeWe are currently seeking a Coffee Specialist at NBS. Reporting to the...

  • Nespresso Brand Expert

    2 semanas atrás


    Braga, Braga, Portugal Phiture Tempo inteiro

    Position SummaryWe are seeking a Coffee Specialist to join our team at Nestlé Business Services. As a key representative for the Nespresso brand, you will be responsible for delivering exceptional customer experiences through various channels.About the RoleThis role involves all front-office interactions with customers, including voice, email, and chat...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About Nestlé Business ServicesNestlé Business Services (NBS) plays a pivotal role within the Nestlé Group, providing Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement services to facilitate Nestlé's engagement with millions of consumers worldwide. Our diverse and multicultural team is passionate about digital innovation and...

  • Coffee Industry Specialist

    2 semanas atrás


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services, a pivotal unit within the Nestlé Group, provides comprehensive services including Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement. Our diverse team of professionals is passionate about digital innovation and dedicated to driving continuous process improvement. We are seeking individuals who thrive in...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services, a vital component of the Nestlé Group, provides an array of services including Supply Chain, Financial, HR, Digital & social media, and Consumer Engagement to facilitate Nestlé's global interaction with millions of consumers. Our team comprises diverse professionals who are passionate about digital innovation and dedicated to...

  • Nestlé Sa Coffee Team Lead

    2 semanas atrás


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Nestlé Business Services (NBS) plays a vital role within the Nestlé Group. We provide a wide range of services, including Supply Chain, Financial, HR, Digital & Social Media, and Consumer Engagement solutions to support Nestlé's global operations.About the RoleWe are seeking an experienced Team Leader to join our CRC Nespresso Operations team in Portugal....

  • CRC Team Lead

    Há 1 mês


    Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    About Nestlé Business ServicesNestlé Business Services (NBS) plays a vital role within the Nestlé Group, providing supply chain, financial, HR, digital and social media services to facilitate Nestlé's engagement with millions of consumers worldwide.Job SummaryWe are currently seeking a Team Lead at Nestlé Business Services. As a key member of our CRC...


  • Braga, Braga, Portugal Nestlé Sa Tempo inteiro

    Job SummaryNestlé Sa is seeking a skilled Insurance Claims Resolution Expert to join our team. As an integral part of our Shared Services Business, this role will be responsible for analyzing and resolving customer claims and deductions.About the RoleThis dynamic position involves receiving, registering, assigning, and categorizing customer claims and...